Kay Jewelers

Category: Jewelry store

Address: 555 Hubbard Ave Ste. 37, Pittsfield, MA 01201, USA

Phone: +14134457866

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Brianna Arseneau

Sep 12, 2022

I went to Kay's in Pittsfield to get my ring sized and purchase another gift. Tyler helped me pick out the perfect gift along with a great price. He also was very helpful when it came to getting the ring sized. And took care of me as if I was a close friend. If your going to Kays for anything, ask for Tyler!

Suzi Q Bruzzi

Aug 5, 2022

I have been a client of Berkshire Kay's Jewler since 2011. I always leave happy the people are so nice I always get the help I need. I also adore all my jewelry. Only place I buy jewelry! I highly recommend this location!

Tiffany Schmidt

May 4, 2022

My boyfriend and I decided to go to Kay's to help him get a better idea on what styles of engagement rings I liked. Ken, one of the diamond speciaist assisted him in narrowing the selection down. Would highly recommend him, he made our experience top notch and enjoyable. Thank you!

Bryan Sawyer

Oct 11, 2021

🤩Susan🤩 helped my fiance and I pick out our engagement rings, not only did she help us over several days but would not just let us settle for ok. She made sure that both my fiance and I were glowing with happiness on our rings. Even the store manager went above and beyond for us! Another gentleman 🤩Brandon🤩 helped us through the sizing process along side with Susan! Everyone here is amazing and would strongly suggest to stop in and ask for Susan or Brandon!! You will regret going anywhere else!!!! Will be returning for ALL my jewelry needs!!! *UPDATE* I just have to add that recently everyone at the store has been absolutely amazing!!! I could not say enough good things about them!! I recently suggested my mother to go in to Kay's if she was looking for new jewelry. The associate that assisted mother did AWESOME!! Not only did they help my mother with all her crazy requests, they even went out of their way to go above and beyond for her with an issue she was having with a piece of jewelry she already owned!! I STRONGLY SUGGEST TO STOP AND SPEAK WITH THESE PEOPLE, well worth the time and money when your looking for jewelry *UPDATE 10/11/21* I went in to see *Brandon* on getting a ring I owned resized, not only did Brandon assured me that if they could resize it without damaging the ring they will. Just picked it up yesterday only took them a little over 7 business days which is ok I would rather them take their time and get it right. The ring is AMAZING, not only did it fit perfectly! But they were able to size it without losing to much of the design on the side, which is what I was most worried about! They also cleaned the entire ring so it looks 100% better almost looks brand new, and less worn out and dirty! I CAN'T SAY THANK YOU ENOUGH! I will strongly recommend everyone to go here not only for stunning jewelry but any work done on any jewelry you already own! Awesome job to everyone who has helped me you all have gone above and beyond for me! I will always come back! Also added a picture of the ring I had work done on

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jul 5, 2022
Kay Jewelers | Jul 5, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers Outlet inspect jewelry?

Kay Jewelers | Jun 5, 2022
Kay Jewelers | Jun 5, 2022

Yes, Kay Jewelers Outlet can inspect your jewelry and test your diamonds for free.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Can Kay repair jewelry?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay personalize existing jewelry?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay do jewelry consultations?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay repair watches?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay engrave jewelry?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay do custom jewelry design?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay repair a ring?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

Does Kay clean jewelry?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, Kay can professionally clean jewelry for free.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay resize a ring?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 6, 2022
Kay Jewelers | May 6, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

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