Visions Federal Credit Union

Lacy Stirk

I don't even know where to start with this company. They have almost single-handedly tanked the closing of our house. This company has no communication, not all employees have the same information regarding processes and products, and they flat-out LIED to us. My partner and I are usually pretty forgiving, but Visions has made this process so horrible, that I feel obligated to inform anyone and everyone, to steer clear! In addition, other organizations and businesses in town have expressed their frustration and concern with them as well. I don't know who is running things here, but clearly, they are not doing their jobs either! Don't trust them and don't use them!

Julia Langton

Have had multiple positive customer service experiences both at my local Visions locations and via phone call to their generic (non-location specific) customer service line. In my experience employees have been genuine, patient, friendly, and fast. Personally, I like the automated phone navigation menus because I would rather know that I will eventually talk to one polite, pleasant person that will be able to help me then waste everyone's time (including my own) being transferred around between 10 people who are trying to field my call to someone who can actually resolve my issue. I have been pretty pleased with my dealings with Visions so far, overall.

Elijah Yard

Great And Helpful Staff

Penny Creery

I have had a great experience with Visions - the staff has always been very helpful, friendly, and kind. I have no complaints whatsoever, and am happy to bank with them.