TheKey - Formerly Home Care Assistance

Category: Home health care service

Address: 23 N Dean St, Englewood, NJ 07631, USA

Phone: +12016215472

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Kathleen Latz

Feb 8, 2021

Thank you to Christina and Maria for helping to arrange for a caregiver for my mother in law on short notice. My mother in law was hesitant because she had a bad experience with another agency. Thankfully, Maribel has been wonderful. She is kind, soft spoken with a great sense of humor. My mother in law enjoyed the company and assistance she provided. She also cooked healthy meals and my mother in law actually put on a few pounds that she really needed to do. She has regained her strength and we cannot thank Maribel and the rest of the team enough. I highly recommend this agency.

David Fagan

Apr 16, 2020

I was an employee of Home Care Assistance in Bergen County and I can honestly say that the company is innovative and efficient, while keeping patients and their families first (Karen is an amazing nurse!). I highly recommend applying with this company if your passion/profession is home care. I even MORE HIGHLY RECOMMEND working with this company if you, a loved one, or a client are in need of home care services!

Wendy Vallery

Aug 2, 2019

We had a prior agency. This agency is sooooo much better in all ways. I have one primary contact here whom I can text at any hour and he responds very quickly. Although their hourly rate was a few dollars higher than our previous agency they are worth the extra. Also they were willing to structure a lower total hour minimum per day. So we actually enjoyed overall savings with a higher level of care, dependability in aides, and superior customer service. Their invoices are always correct (can’t say that about prior agency) and they work directly with our insurance carrier for the partial payment that comes from the long term care insurance. I can’t recommend this agency enough!

Lara Greenbaum

Feb 14, 2018

Professionalism at its best. Pleasure doing business with this company, from 1st point of contact on! Starting with the Head of Operations who navigated me through the whole process of getting services. Answered all my questions, provided me with additional resources we needed like a visiting dentist and more. The Nurse who is so calm and patient with us and coordinates the care. The Staff Manager who puts up with all my schedule changes. Lastly the wonderful, Aides who provide such brilliant care ! HIGHLY RECOMMEND

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Questions & Answers

Is a home care agency better than hiring a private caregiver?

TheKey - Formerly Home Care Assistance | Jul 5, 2022
TheKey - Formerly Home Care Assistance | Jul 5, 2022

If you value safety, security, and reliability, yes. A quality home care agency is insured and also manages the performance and scheduling of its caregivers, handles billing and payrol, and has back-up caregivers to fill in when needed. With a private hire caregiver, you’re responsible for setting up payroll and withholding taxes, caregiver vetting and background checks, and purchasing sufficient liability insurance to cover any accidents or injuries in the home.

How are you protecting your clients from COVID-19?

TheKey - Formerly Home Care Assistance | Jul 5, 2022
TheKey - Formerly Home Care Assistance | Jul 5, 2022

We follow infection mitigation best practices and safety protocols, informed by the CDC and local authorities, and provide appropriate PPE to our caregivers. The majority of our caregivers and Care Team members are fully vaccinated against COVID-19.

How much does home care cost?

TheKey - Formerly Home Care Assistance | Jul 5, 2022
TheKey - Formerly Home Care Assistance | Jul 5, 2022

Home care is typically billed by the hour, so the cost depends on the number of care hours per week and can vary slightly by region. Most families pay out-of-pocket for their care or use long-term care insurance.

How do I find the best caregiver for my loved one?

TheKey - Formerly Home Care Assistance | Jul 5, 2022
TheKey - Formerly Home Care Assistance | Jul 5, 2022

The best caregiver is an experienced professional who has the training and skills to support your loved one’s care needs. It’s also imporatnt to find a caregiver who’s extremely reliable, has back-up if necessary, and is a good fit in terms of personality and shared interests.

What is home care?

TheKey - Formerly Home Care Assistance | Jul 5, 2022
TheKey - Formerly Home Care Assistance | Jul 5, 2022

Home care is a supportive service provided by a professional caregiver in the home or community where a resident lives (in addition to facility supports) for peace of mind, companionship, and personal care. Caregivers can perform tasks such as running errands, preparing meals, assisting in the shower, fall prevention, and initiating brain stimulation activities to stimulate cognitive function.

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