The Healthcare Store

silentvalentina

Needed compression stockings. Was referred to this store. I usually use a decent quality like Jobst or Juzo. The only brand they carried was TruForm, which I had never heard of, and I have been wearing stockings for a while. Turns out Walmart stocks this brand, so that should tell you something as to the quality. I bought two boxes which cost me a lot of money, and they turned out to be low quality, poorly made trash. Did not fit properly, snags in multiple places, much too thin, extremely uncomfortable, top kept rolling down, and did not provide enough compression. I ended up throwing both pair of stockings in the trash, even though one box remained unopened. Complete waste of time and money, especially for someone who is disabled and not working. I feel their no-return policy is very wrong. I will never shop at this store for anything again. Not sure how they stay in business, given their low quality of products and the manner in which they treat their customers. I have since ordered my Jobst compression stockings from Amazon, in medical grade no less, and do not have a single issue with them.

Alexandra Zervos-Pariti

I broke one ankle and sprained the other ankle a couple of days ago. Instead of Amazon, I try to shop at small businesses in my neighborhood. I visited The Healthcare Store, where I purchased several items, paid in cash and didn't receive a receipt. I called today to ask about returning an item that just doesn't fit in my bathtub. The person who answered the phone was absolutely abhorrent. She didn't even inquire as to what the item is, told me they take no returns, that it's my problem, should have read my receipt, and when I told her that I wasn't given one she stated "and what do you want me to do". Her tone and attitude were very rude and she hang up. When I called back I got the answering machine. The issue of course isn't their return policy, which is understandable, but the unacceptable behavior! Shame on them! Wish I could give minus stars.

Megan Dunn

Great service

Vanessa Acevedo

I visited The HealthCare Store today for the first time and was greeted at the door with a friendly smile. I purchased several items. I love the customer service. The person helping me in the store was Janine. She went the extra mile explaining the products and making sure I was satisfied with my purchase. She also helped me bring items to my car. This store had everything I needed to buy. I am very pleased with my products and the customer service I received.