Vulcan Basement Waterproofing

Melissa Groman

Just finished install this past week, so I cannot comment on the system yet. But wanted to say that the estimate was fair and everyone was friendly, professional, responsive and easy to reach and work with. We had an unexpected delay in the job through no fault of Vulcan and they handled it easily and kindly and came back to finish up promptly and as promised.

Matthew Rizzo

Do not use this company. They never connected the discharge pipe so the sump pump was just pouring water behind my wall causing mold (see photos). They drilled through absestos tile and mastic, requiring me to go through thousands of dollars of asbestos abatement and risking harm to me and my family. On top of this they have made little effort to resolve anything. The project manager, Victor, will not return any phone calls. It’s borderline comical how I will be assured that victor will call me back and he never does. Over the past three weeks I’ve called Vulcan over ten times and each time an exasperated person on the phone will assure me that they relayed an urgent message to Victor and Terry again, and that they will call me by ends of day, but they never do. The asbestos issue is crazy because they had their employees jackhammering through a material that is know to cause cancer, endangering their employees and my family, and yet they still have zero interest in answering a phone call. Don’t make the mistake I made, steer clear of this company. And if someone at Vulcan is reading this, I’m happy to change this review if you guys actually give me a call back to fix the system you installed.

maurice poplausky

Avoid Vulcan at all costs. Charged me over $8000 to waterproof the outside of my house. The job they did did not stop the water from coining into the house. Took them o er two months and the job is still not done. Don’t answer phone calls when you call them. Spoke with Kerry, Terry and Paul. Owner Kevin didn’t think important enough to come to phone. Now I have to sue to get my money back. Job was guaranteed to work. They do not stand behind their work. Be smart. There are other waterproofing companies that are cheaper and better. Save yourself the aggravation I am going through.

Vin

Vulcan promised a lifetime warranty they have failed to hold up. French drain and sump pump system failed after 6 months. Vulcan has been unable to schedule a service appointment and keeps apologizing that they are too busy. This is going on for months now. They are too busy to service my newly installed system, so consider this before you hire them.