Mt Holly Water Billing

NC Gaston

should be a Zero Star.. The other reviewer Elizabeth hit it on the nail. I know many people who can't stand the main guy working there. I think his name is Don (he says he is a veteran) and he is VERY RUDE, but I think his personality is that way. Well, he should NOT be in the front line doing customer service rep. Put him in the back, reading meters or soemthing not dealing with the public who PAYS HIS SALARY!! Get rid of him. So sick of rude people getting a paycheck at my expense. I am not the only one that feels this way, there are many Mt Holly people who can't stand him but don't go around saying it out loud.

Deonte Mayfield

This been like the for a month now I call an the just come out an look at it it’s starting to smell bring mosquitoes, nets an other who knows what it’s getting worst by the minute but soon as u late on the water bill they come cut it off they say it don’t effect my water bill so it shouldn’t matter they will get to it well my yard an my kids want to play but they got to come outside an get bit up

Elizabeth Schronce

The main guy working there is just rude. Lord forbid if you have a question about your account. It just seems like a huge inconvenience for him to do his job. Very poor customer service.

Lindsey Middleton

Why would anyone need to call and let them know to cut the water back on?. This kind of thing makes no sense to me if I didn’t have to call you and tell you that I didn’t make a payment why would I need to call you and tell you to turn my water back on. Like are we living in the 1930’s? Can we get these people the heck out of here! Why is there not a better system it’s 2021!