Hyatt Place Tampa Wesley Chapel

Nate James

Room 430 smells like dog pee. I couldn't switch two rooms because the hotel was oversold. I received the survey after my stay and the manager of the hotel followed up with a generic response that didn't address the situation. I also find it highly strange that the staff had a tip jar by the self serve breakfast. Who exactly is getting a tip when I get up and get over my own breakfast and throw away my own trash?

Karla H

This is our second time staying at this hotel. It is so accommodating, and comfortable. It offers a really good breakfast where you can find fruits, eggs, sausage, bacon, potatoes, cereal, coffee, you name it, it'll probably be there. There is also a small gym and a pool. There is a bar at the entrance, where you can stop by for a couple of drinks before going to bed. Also there are a lot of restaurants and stores and an outlet mall across the street. Definitely a great place to stay, and will likely go back.

Sasha S

Had a short stay at this location. Rooms were very spacious and nice. When I went to grab the iron I noticed there was leftover clothes from the previous reservation. Staff was friendly.

Ashleigh Perry

I use love staying here but this evening not so much. The gentlemen at the front desk was totally rude and insensitive to what could be going on in my personal life and wanted to say something about my finances in front of 2 others. That’s not acceptable. My finances are none of his concern. Especially when all I was trying to do was split the payment between two cards. I didn’t have enough for the $50 deposit on one card so I asked if we could use a different card for that. After a hour of absolutely no help I went on Priceline and paid that way and was told by the ride man that I had to cancel that and use them. That was the straw that broke my back and than he had to say what he did about mg finances. I don’t need a person that I don’t even know to chime in in my life. That’s not his job. So needless to say it wasn’t a good time. I’m guessing it was because of me being white and not putting up with his ignorant comment that he kicked me out of the hotel and left me with no place to lay my head that night. People in Customer Service shouldn’t act like they’re better than anyone, they’re supposed to help, not belittle.