The Pet Lodge of Pinehurst

Betty Outlaw

Very clean and friendly pet knowledgeable staff

Mary Jo Morris

The most animal friendly boarding facility available here. Staff is well trained and very courteous with owners and happy to welcome pets. My pets stay home with my housekeeper wehen I travel, but I've had a tour of the facility and my friends who board with them are delighted with the condition of their pets and the feedback from the staff. My standard poodle is groomed by Denna and she is excellent with the modified puppy cut which I prefer. She had a web site and daily photos of dogs she has just groomed. If you've benefited from my previous posts, hopefully you'll check out this enthusiastic endorsement.

San Sal

UPDATE: This weekend, our oldest dog had a medical emergency and the staff went above and beyond to care for him and seek veterinary care, which was quite a feat on a Saturday. This is the first medical emergency we have had in the eight or nine years of boarding here. I cannot tell you how comforting it is to have people caring for your pets as though they were their own. They, without a doubt, achieve their mission statement everyday. Thank you for serving our community with incredible loving hearts for our fur babies. Previous review: Our pups love it here. Of all the boarding places I have used over many years with various dogs, this facility takes the best care of my fur babies. They come out happy and obviously have not been stressed.

Destiny Gibson

HORRIBLE. If I could give 0 stars I would. I took my 5 lbs yorkiepoo puppy here to get groomed. He was cut in SEVERAL places on his private areas and they did not tell me that he was harmed! When I spoke to the groomer she acknowledged that she accidentally cut him with the razors and apologized, which I appreciated. However, when speaking to the manger about their policies regarding animals being harmed in their care, I was first told that they didn’t have any. He then quickly retracted that statement and said that I would have to pay a vet to prove that they were negligent and then they would consider what they could do. He was rude and very unhelpful. I feel so bad for my innocent puppy, I can tell he’s in pain. And considering that I paid over $70 for his trim, I can say it’s not worth it! Don’t subject your animal to this type of care, they deserve better!