Hilton Garden Inn Houston-Pearland

Category: Hotel

Address: 12101 Shadow Creek Pkwy, Pearland, TX 77584, USA

Phone: +17133400110

Reviews

Glenda Taylor

Aug 2, 2022

The rooms were nice and clean, the staff were very friendly and hospitable. The reason for 3 stars is that the refrigerator didn't get cold, and the coffee pot didn't give out hot water.

Mrs. Byrd

Jul 10, 2022

Could have had a better window view but hey...we reserved late. Something was going on with toilet making a Godawful noise when flushed (like it was being murdered). Breakfast was decent. Employees were nice. Older building-nice enough.

Ken Larsen

Mar 24, 2022

Went here on business. It was very close to where my meeting was. The staff is friendly, and the hotel is clean. Located near decent eating establishments, and not far from downtown. I had a decent stay.

Vannessa Nickson

Mar 1, 2022

Checked into 312 on 02.25.2022. The room smelled horrible, like the combination of cigarette smoke and moth balls. My husband went to the front desk to discuss and we were assigned another room. While I was waiting for husband to return, I saw that the toilet was leaking. We move to 328. I moved a chair to plug in my phone charger and found trash (cup and some sort of ball) beneath the chair. 11 PM on the night of 02.26.2022, the toilet in room 328 overflowed and flooded the bathroom. It took some time for staff to arrive but the security officer (plunged toilet) and housekeeper were both very nice. The furniture, fixtures and finishes are very worn. Being able to observe a turkey vulture nesting with two eggs right next to the building and the pool was different and could be interesting for some. The stay felt like the staff have great intentions but the place is worn and filled with problems. The experience was not at all close to previous stays at this hotel brand.

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Questions & Answers

What is the salary for a Night Auditor?

Antoine Becnel | Apr 5, 2018
mashundolynn Duncan | Apr 6, 2018

Not enough lol

Is there a lot car brake in ?

Mike Yalch | Apr 4, 2021
Hilton Garden Inn Houston-Pearland (Owner) | Apr 5, 2021

Thanks to Chris, Bill and Lelia for helping to answer Mike's question. We are located in the affluent Shadow Creek Subdivision and rarely see criminal activity. Our Pearland Police Dept. regularly patrols our well lit parking lot. Like any other big city, during these hard times, there has been an occasional break-ins, but it's very rare. THX for reaching out! Tony Caro, GM

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Is there room to park the tractor of a tractor trailer there

Michael Kerner | Apr 4, 2021
Hilton Garden Inn Houston-Pearland (Owner) | Apr 5, 2021

Yes Mr. Kerner. Plenty of Well-Lit parking in rear of hotel for Tractor trailers. Thanks for choosing HGI Pearland!

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Can a check in for 2-3 hours?

Javier DeLaGarza | Apr 5, 2019
Fz Radwi | Apr 6, 2019

You can, but will likely pay for the day.

Does the hotel offer shuttle service to Hobby Airport?

Sandra Clay | Apr 5, 2019
Tony Caro | Apr 6, 2019

Hi Sandra, HGI Pearland does not have shuttle to Hobby, but Uber may be great option as we are only 15 minutes away. Thanks for your question! Tony Caro, GM

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