HCI Fire & Water Restoration

Category: Water damage restoration service

Address: 2150 Fayetteville Rd, Rockingham, NC 28379, USA

Phone: +19103871954

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Pamela Jensen

Jun 16, 2021

Found HCI online - and they were awesome! Excellent customer service. I called numerous times, changed schedules and they were always professional and polite. Erica, Ken and Charles were timely, professional, and did an outstanding job. They totally exceeded my expectations. HCI is by far the best and the most cost effective company in comparison to the competition. I highly recommend them. They will be my go to company from now on!

Marie Reed

May 4, 2021

Casey and her team were phenomenal. After a huge water leak they came in and helped dry out the floor and fixed the air. They were quick and responded to all my questions. Very happy with the service the provided.

Lynda Durden

Apr 1, 2021

Casey and Ken were polite, informative and answered all my questions. They were very professional, and my carpet looks new.

Jody Williamson

Mar 27, 2021

We had a fire on a Saturday afternoon. Tim and his staff were on sight at 7:00 AM Sunday morning to start the restoration process. Great communication from the company and the subcontractors on every aspect of the job. I highly recommend HCI for any restoration and repair needs!

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Questions & Answers

My House Is Flooded, Should I Call My Insurance Agent/Company First?

HCI Fire & Water Restoration | Oct 3, 2018
HCI Fire & Water Restoration | Oct 3, 2018

No, not necessarily. You want to get a professional restoration contractor on site as fast as possible to review the water damage and begin the cleanup process. Your insurance company wants you to be proactive when it comes to dealing with damage to your home, not waiting and causing more damage. Filing an unnecessary claim may make your insurance premium go up. Call First Restoration and we can help with you how much damage there is and give you more information before calling your insurance company.

Do You Offer Repairs & Manage The Restoration Project From Beginning To End?

HCI Fire & Water Restoration | Oct 3, 2018
HCI Fire & Water Restoration | Oct 3, 2018

Yes. We can manage your water damage, fire damage, mold damage and any restoration project you might have in your home or business from beginning to end.

Can Water Damage Cause Mold To Grow?

HCI Fire & Water Restoration | Oct 3, 2018
HCI Fire & Water Restoration | Oct 3, 2018

Short answer, absolutely. Water is one of the necessary ingredients needed for mold to grow. If you have water damage in your home and you don't react fast enough to extract the water and properly dry the affected area, you could have mold growth within 48 hrs.

How Long Does The Water Cleanup Process Take?

HCI Fire & Water Restoration | Oct 3, 2018
HCI Fire & Water Restoration | Oct 3, 2018

Most water damage removal & drying jobs are complete in 3-5 days. However, this depends on severity and category of the water damage. The more saturated an area and more widespread the water is, the longer the drying process takes. This does NOT include the putback and repairs after the emergency phase is complete.

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