United States Postal Service

Darlene Knight

Have used this particular po for 15 years and have never had any problems. Everyone's been friendly and helpfu

L Howell

Great customer service No air conditioning stale air, no flow

Bernice Johnson

Oh yes, the white lady with the red hair was very and rude towards me. I told her that I was staying in a extended hotel and I needed an P.O Box. I gave her proof of everything she needs. She said to me very rude, IF YOU DONT HAVE WATER OR LIGHTS IN YOUR NAME I WILL NOT GIVE YOU NO KEY.. Then she said ITS NOT MY FAULT YOURE IN THE HOTEL. Then I went to a different post office, I gave them proof of what I have, they gave me a key with no problems. It’s just at this location. She needs some PROFESSIONAL help. Seriously

Chris Jones

Good thing that this is a Government Entity because Rhonda would put them out of business otherwise. I've never met someone in a customer service facing position that is so terrible with customers on a regular basis. The first few interactions I figured, hey, she's probably having a bad day giving her the benefit of the doubt. Within the last year my girlfriend and I have started to ship more regularly and there has never once been a positive experience. This seems not to be a surprise by her coworkers who we've witnessed being on the wrong side of the stick with her as well. Unfortunately, the general public does not single handedly know all the ins and outs for shipping so it's the job of the employee to assist and with educating and helping determine what is needed. On top of that Rhonda lives be her own rules that she makes up on the fly that don't align with what other employees have done, USPS specifications listed online, or even her own previous actions. @Management - Maybe it's time to stop the verbal abuse on the general public and move Rhonda to the back end of operations. Wishing the best for her as this amount of negativity expelled must be toxic internally.