Shoe Dept. Encore

Category: Shoe store in Lynchburg, Virginia

Address: River Ridge Mall, 3405 Candlers Mountain Rd, Lynchburg, VA 24502, USA

Phone: +14342374130

Opening hours

Sunday: 12–8PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Demi Bright

Aug 13, 2022

Seems like y’all need a new dm and maybe all the employees wouldn’t walk out. (I’m here from tiktok) lol

Nicholas Hoffman

Aug 12, 2022

5 stars to me. How am I the first one to come here and comment because of the TikTok?

Virgil Wallace

Jul 27, 2022

Requirement to work here must be maturity of a 14 year old.

Daphne A

Jun 17, 2022

Watched a manager fire an employee at the desk... should have done that in private

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Sep 2, 2022
Shoe Dept. Encore | Sep 2, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Sep 2, 2022
Shoe Dept. Encore | Sep 2, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Sep 2, 2022
Shoe Dept. Encore | Sep 2, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

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