Quick Lane at Asheville Ford

Larry Weaver

Really convenient now that you can make an appointment. Sell the service, decent pricing.

Stephanie Metcalf

After talking with the service manager at quick lane about my tire warranty and how fast my tires had worn down, he told me he didn’t have appointments but to come on in. I had a blowout on the way to the service center, about 45 miles from my home. I was full of anxiety and stressed by the time I made it. The service manager, Eric, worked with me to get the tire warranty claim covered as much as could be expected. The tires weren’t there, so they went to get them as jt wasn’t safe for me to leave with a spare and 3 other bad tires. They made me feel welcome and comfortable while I waited I t he lobby to get my tires replaced. The professionalism and courtesy of this center speaks volumes! While waiting, I got to over hear a few conversations with other customers. These people are honest and put their customers best interest first. Not many places do the same. Beyond thankful for Asheville Ford Quick Lane service center and the staff!!!! Thank you so much!

Maria Bucio

Horrible! Please don’t take your vehicles here. My husband took 2 vehicles on the same day last Friday for Maintenance approx. $2 k of working tools are missing. On his pickup up truck my new beat headphones are missing. Spoke to the manager Eric and he said sorry there’s nothing we can do, “we advice customers to take all valuables out of vehicle” but how is this possible when one of your vehicle is a working vehicle full of tools. Our next step is to file a police report. There are no signs of force entry so clearly this had to be someone who worked here and had access to the vehicles.

Alan Brodhagen

We were travelling through the area from Ontario, Canada. GMC 3500 Dually Pickup blew a brake line on the Saturday of the July 4th weekend. They got us in their shop quickly and we were back on the road within a few hours. We had incredible service! Brian is a honest, hard-working and skilled technician. The service advisor, Michael, treated us with honesty and great respect to get us back on the road as soon as possible. Thank you so much!