Address: 55 Wentworth St, Charleston, SC 29401, USA
Phone: +18437225711
Vanessa Henrique
Awful and stressful experience, I got paid vacations from my work at this hotel allegedly being amazing. Beautiful for sure. When I checked in front desk asked for my card saying “just to run the deposit”, noticed a day after they run my card for 2250 (the total stay+deposit); I go with this to front desk saying that this was already payed, why they using my card to run the whole thing? Told me that the card that was on file was only for the reservation?? and they charged everything on my credit card without even telling me the amount! Made everything super complicated, had to sent a letter from my work place for the credit card authorization and MY credit card still gonna have a $2250 pending until check out (money I was counting on this vacations) amazing ;) Be aware of what they charge you!
MJ C
This facility is in a great location and convenient to King St. The neighborhood felt safe. We utilized the valet parking. The building is clean, the front desk staff professional and the decor pleasing. Our room on the second floor was quiet and spacious. I need to take a star off for the following reasons. First there was some mildew in the shower as well as hair. The shower is enormous and probably a pain in the neck for housekeeping. The rest of the room was spotless. If the manager is reading this, let housekeeping know to spray bleach along the grout below the shower door in room 208. Also it’s a little surprising there is no Smart tv. I don’t think I’ve ever been in a Marriott that didn’t have one considering how many people use streaming services. Lastly, we had breakfast at the upstairs restaurant and they served tepid coffee. We asked them to bring out hot coffee. I shouldn’t have to ask for hot coffee in an Autograph hotel.
Peter Cavada
Did not overnight there but did enjoy the gallery and ELEVE. Great service.. its very eclectic.
Sarah Chittenden
This was a nice hotel with great rooms. The housekeeping was spotty and though they would come in to make the bed they left an empty roll of toilet paper? I also didn't appreciate that bottles of water were left near the coffee maker without a price but I was then charged for them at check out after staying for 4 nights. Overall the location is good and I would stay again.
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They do NOT care about Platinum or Titanium PLATINUM status. Nor do they care if the hotel is at 30% capacity, you're not getting a room till 4pm. This property is horrendous
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