Sears Appliance Repair

Tyana Bailey-Hancock

Our technician, John (Statesville) was awesome. I do agree that Sears needs to be more involved in physically scheduling their technicians because it's unfair to working people to not have control over the time someone comes to their home. John was great and gave us his personal cellphone number so we could connect on everything happening with our washer and dish washer--including scheduling!

Sam Perdue

Technician did an excellent job in repairing the ice maker.

Douglas Murdock

Ordered meatloaf and was partially raw, they tried to convince me it was ketchup and offered to continue eating after they carried out of site ,I asked for replacement got hamburger steak gravy and onions, I had to go back to work, took steak and realized it had atleast two human hairs before I threw out, that's what happens when you send something back. Sickening

Daniel Vera

Got a "Deluxe" lawn mower service, the Tech did not replaced the blades, i notice that 10 minutes after he left and contacted customer service, they could not make him come back and wanted to reschedule the service 3 days later, I asked for reimbursement, and they could not do it, I can't just take other day off from work to wait for them to came back. Basically the tech stole from me and the company back him up.