Enterprise Rent-A-Car

Trish “Chocolate Girl” Bellinger

I wasn't given the best transportation vehicle seats had water spots ,Animal hair in which my son is severely allergic to vehicle used excessive gas never seen 50 deposit refunded

D Greene

…Beware of this location in West Columbia if you have a reservation!! . I was supposed to be picked up at 10:30 AM on my morning of the reservation. The body shop receptionist, as well as myself, attempted to call them but no one would answer the phone even almost an hour later! . All we got was voicemails. Finally, after calling another Enterprise location , the employee at that location texted them on a personal cell phone to tell them that a customer had been left sitting at the body shop. A driver was then dispatched to pick me up at the body shop. An apology was given by an assistant manager trainee, who told me that this has happened before at this location. The actual assistant manager offered no apologies.

frankofpa

Horrible..Never any cars in all the Columbia locations..Reserve your car 3 months ahead..Scumbags..Shows the type of area..My co has corporate account and still can't get a car. Very rude unprofessional customer service at branch .Oh yea and they lied and said they didn't get my reservation which they blatantly did..Came to my email..District manager needs to overhaul the whole area.

Mark Peden

Had a auto accident on the 14 of July and can't find a rental to get back to Indiana. Been stuck in a motel 5 Days