Bank of America (with Drive-thru services)

Jason Wang

Good Service

Tim Shockley

Place getting hard to do about deposit money...hard to cash a check sometimes...slow

Highly Blessed

If I could give five stars for my favorite two tellers that I’ve been going to for YEARS, I would. However, the manager (guy with the spikey hair or whatever he wants to call it) this guy is is RUDE AND RACIST . I feel profiled each time I see him. I’m guessing he is not used people that look like me have MONEY. He literally will stand behind the teller each time I come in to watch and see my account. He does this everytime. I also hear how he talk to certain customers and it’s RUDE. He will act like he’s going to help the teller , but he’s actually going to be nosey . I literally go to the same two tellers everytime because I don’t like different people in my account . Simple. It’s my money and it’s my preference. Today put the icing on the cake when I did a cash advance and he asked the teller (after he seen me put my pin in) did it go through ? I literally said to him, of course it did…. Like what? This is how I know he’s been watching me since I came in. I will be contacting someone higher up to further discuss his prejudice behavior. However, as I previously stated, the tellers here do an amazing job!!

Jesse tai

Absolutely worst bank to bank with I will be taking my business elsewhere. Recently I opened up an account with Bank of America because they are statewide. I deposited a check into my account and I was told by the teller I would have some money available that day and that it would take 3 days to process. Guess what? I was lied to absolutely no money was deposited that day AND they held all of my funds so I was unable to pay my bills. I took a look at my bank account and it informed me that I was getting my deposit on March 22nd THAT IS 2 WEEKS LATER after making my deposit. I call they customer service to try and figure it out and she basically told me that there is absolutely nothing they can do and that basically too bad for me. LUCKILY I did have another bank account from another bank with funds so I was able to get things payed that day. Since then I have switched to Truist and they actually care about there customers!