Address: 3926 Fountain Valley Dr, Knoxville, TN 37918, USA
Phone: +18659229075
stacey martin
My name is Stacey Harman. I purchased my home in April 2021. It was delivered and setup November 2021. At first we have several issues. LOTS of water leaks, the lot did come and take care of that. I then made a list of everything that needed fixed. I know mobile homes are not perfect. I requested several times that things be fixed and I was ignored by the lot. When TRU called and did my survey, I told them I was unhappy due to things not being fixed. Not a week later I had a gentleman named Jason Muncy call. He set up a date and time to come in. Jason and his helper Daniel came and they were godsend. They was so professional and he explained everything and involved me which I liked. They wasn't able to finish and had to make another trip. This time he brought a siding guy named Danny. Danny was very unprofessional. He literally dropped my shutter on the ground, put siding that had been dropped in mud on my home, never wiped it off, even cut his finger and left blood on there. Thank goodness Jason seen my concerns, as he was upset at him for being so unprofessional. Jason came and told me that he was taking him back and he would have to make another trip because of the things Danny was doing. As they was leaving instead of picking up the toolbox he let them bounce down my new porch stairs. Jason seen what he was doing and told him to pick it up. Danny's actions was in no way shape or form a part of Jason's. He was still very professional but aggravated at his partner which I was to. So Jason called me and set up a third trip and he brought a guy named Richard. Richard was very professional as well and they were able to get the repairs done. But I have to brag on Jason. He is one of the most nicest, kind, and superb professional I think I have ever seen. He took my concerns and feelings into concideration. He went over every little detail and was never in a rush. If every business had a employee with that much passion in his work and making sure your customers were happy, this would be a great world. So if you have issues with your home call and ask for Jason. He will not let you down. I am happy with my end results and would highly recommend this company. Thank you again.
Wesley Ealy
Great day at work.cant beat a better place to work for
Steven Arman
I work there...
Brian Wagner
Awesome place!!!
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No that's where they're manufactured
The lot person you bought home from
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