Alpine Village

Matthew Keller

Reasonably priced apartment living. Well, reasonable for NJ anyway. Management really needs to upgrade the way people can pay their rent, possibly provide a way to do it online. They literally only accept cashier's checks or money orders that must be mailed to a different address. I'm not sure about anyone else but I certainly don't feel comfortable mailing $1200 anywhere so I pay an additional $4 and change to send it certified. Just like any apartment your neighbors are what dictate whether or not you enjoy your time here. I've had terrible neighbors that stay awake blasting their TV until 3AM. I've also had great neighbors. Because it is reasonably priced you get a lot of young people that like to party and people with children that are just trying to save money. Snow removal is a crapshoot they're either on time or they don't do it until you're already home from work. They also don't do the parking spaces so don't be surprised if someone else is in your spot when you leave to go somewhere for a bit. In fact management barely does anything here. I will say one thing that bodes well. I had an issue with my hot water heater in the beginning of my lease and they literally replaced it the same day

Bruce Brown

Can anyone tell me how to get ahold of someone in the rental office?

Charlene Hoadwonic

The most unprofessional business I’ve ever encountered. Canceled our reservation 10 mins before check-in because they double booked us. Didn’t offer us anything to compensate this huge inconvenience. We made a reservation for an opening due to another customer’s cancellation. After driving 2.5 hours (with a baby) we get a call that our reservation is being cancelled because the guy who cancelled, originally, decided to “uncancel” and show up and so now our room is no longer available. Not sure why we were the ones that were shown the door in this situation instead of the guy that cancelled but then showed up. Seems like they made this up and double booked by mistake. They called us to let us know about this 10 minutes prior to check-in. They proceeded to fight with my husband on the phone saying “there’s nothing we can do about it” and “we made a mistake.” The lady that called us to inform us of our reservation being cancelled hung up on my husband after bickering with him because he asked to speak to a manager. When we called back because we needed to make sure our card wasn’t charged, and confronted her for hanging up she said “there was nothing I could do to help.” If this is how they handle reservations or basic customer relations, I would caution taking up their lodging in a time that needs attention to care for sanitation or even basic essentials/safety as the weather raises more hazards in the area. This could very well be a one-time, honest mistake. But as we drive home another 2.5 hours with a crying baby, it’s really hard for me to empathize for someone right now.

Lois Sasena

My refrigerator went right after not having power for 2 days. Everything I Rebought was gonna get thrown out again. I called Jamie and 45 minutes a new fridge was at my door. On a Sunday. Kudos Love this place. We have the deluxe apartment and have so much room. Perfect place to live