Chateau Elan Winery & Resort

Category: Hotel in Braselton, Georgia

Address: 100 Rue Charlemagne Dr, Braselton, GA 30517, USA

Phone: +16784250900

Reviews

Brian Hightower

Oct 3, 2022

Banquet was well done from both a service and quality of food perspective πŸ‘Œ

Arlene Nance

Oct 2, 2022

There to take pictures for homecoming, which turned out great .πŸ‘πŸΎ

Kiani Vazquez

Sep 27, 2022

The service itself was great, staff was friendly and the food was amazing! Well beyond what was expected, we had every meal at Versailles. Rooms could have been a little more updated, but the experience and charm itself made up for it. Only reason I’m giving 3 stars is because I was overcharged for something and all 14 of my calls won’t go through. The call drops before it even rings. I’m sure this is an easy fix and honest mistake, but I can’t even speak to anyone. It’s very frustrating. I’ve made 10 calls between now and yesterday. I’d really hate to drive two hours away to fix the issue in person.

David Mathews

Sep 27, 2022

We were super excited to visit chateau elan, we had heard awesome things from our friends and colleagues. Long story short it was terrible. 1. Loud: they put us next to a couple of guys who were obviously having a bachelor party (strange choice to come to chateau elan but whatever) so we asked to move. They moved us to a room that had active construction all day. They were like cleaning the roof off until 11pm. I asked multiple times if they could stop so we could sleep and the front desk said yes but they kept going. It was insane. 2. Food. Overall the food was subpar. The Irish restaurant took forever to get our orders and the food was not great. I will say to be fair the buffet for breakfast was solid but super expensive. 3. Cost- it just doesn’t add up. It’s incredibly expensive for a subpar experience. My wife and I have been to old Edwards inn in highlands and this is like a terrible knockoff experience of that.

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Questions & Answers

Who is the owners

Luther Lehmann | Oct 3, 2018
Israel Saari | Oct 2, 2021

HEI Hotels and Resorts manages it.

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Do take reservations for Thanksgiving dinner

str8up 951 | Oct 3, 2017
Mark HK | Oct 3, 2017

I expect that they do. Why not call Chateau Elan directly?

What do I need to know for making this a day trip? Do I need to purchase winery tickets to just enjoy the sights and a couple glasses?

Ashley Petric | Nov 6, 2021
Taylor Christian | Nov 6, 2021

Tickets are for the tour

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Hello can I buy wine on line and get it shipped to my house?

Patricia Fields | Sep 2, 2022
Monica Wright | Sep 2, 2022

I think so

I want to take my mother for afternoon tea but she's worried about covid, is there outside seating for afternoon tea and are tickets limited for social distancing? I was there for the wine festival and their was no covid safety measures.

Yuds G | Feb 4, 2022
April Burton | Feb 4, 2022

There is not outside seating for afternoon tea, but it is limited to 8 guests. Each party is at a separate area.

How far are you from the Atlanta airport

Essie Rous | Nov 6, 2021
Ayo Arowosegbe | Nov 6, 2021

About an hour

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I loved my visit but, now I realize the stuff I purchased in the gift shop is unavailable online. When will the gift shop be online. I live in another state.

A Google User | Oct 2, 2021
K Rose B | Oct 2, 2021

I applied for a job there but I believe if you may call they would work something out for you

What do the fees include

Roy oaks | Oct 2, 2020
Israel Saari | Oct 2, 2021

All of the inclusions are listed at chateauelan.com/policies

Why are the "fees" so high

Roy oaks | Oct 2, 2020
Quinn's Corner | Oct 2, 2020

To me the fees are well worth it. The resort offers so much and the service is outstanding.

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Hi, is cigar smoking allowed?

lavern witherspoon | Oct 3, 2019
Gamer 2018 | Oct 3, 2019

Only out side

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Can you do photography sessions/engagement shoots on the property? If so, who do I get in touch with to make it happen?

Haley Frances Jones | Oct 3, 2019
MURAT AKKENT | Oct 3, 2019

Yes. You can. Call them .

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Do they sell the Mascato D'asti and the Dolce Rosso online?

Kimberly Finch | Oct 3, 2018
Tami Norwood | Oct 3, 2018

From my understanding, they do not sell online because they're not allowed to ship out from Georgia.

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Bike rentals complimentary for hotel guests?

Maria Nerissa Leung | Oct 3, 2018
Marquis Bugatti | Oct 3, 2018

No... They are not! I'm here as we speak!

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I'm looking for some good packages.

Felicia Adams | Oct 3, 2018
Boyd Hobson | Oct 3, 2019

Any 3 day weekend packages available? If so, how much?

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Does Chateau Elan offer any cottages to rent out? The you for your help!!!

Della Pidgeon | Oct 3, 2017
Steve | Oct 3, 2017

There is a hotel like building, looks really nice, didn't stay though.

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What time is check in ?

December Jones | Oct 3, 2017
Jeffrey | Oct 3, 2018

Early check in is available depending on occupancy but 3:00 pm is stardard

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Is there a ballroom there

Janessie James | Oct 3, 2017
Christophe Pans | Oct 3, 2017

Several ones

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