Enterprise Rent-A-Car

Kema Patterson

Very good

Lisa Sims

Great staff .needs a huge bonus..very patient

Ana HaneyPena

Enterprise in Live Oak needs to improve their customer service. First of all, they didn't hives the xar we needed and they said they will. They gave the car to soneone else. The man who is always on the phone and doesn't answer customer's questions needs to leave. I forgot something on the car I rented and returned, nobody answered the phone to help me to retrieve my belongings.

missy something

Oh, Enterprise employees at the Live Oak Office. You are such a disappointment. You should not get paid to do the job if you're not going to do it. I'm pretty sure they don't pay you both to sit in a chair 8 hours and nothing. I made a reservation early Monday morning for a FULL size truck. I made the extra effort to go up there to make sure I got a full size truck. Which I did not see but was assured that I would have one. I also call the reservation center because I don't see a full size truck on the lot and she also assures me one is coming back in for me to have today. She adds a note to the reservation that I need a FULL size truck also. This is Tuesday morning in case you were curious. Today I go up there to get my truck at 10 am. GUESS What ?? I go inside and the guys behind the desk say Can I help you. I said yes sir I am here to pick up the truck I reserved for today. He says, I don't have a full size truck I have this Toyota Tacoma. I said your kidding me right? I reserved this truck Monday morning and Noone called to tell me you didn't have one. I made the extra effort on Monday afternoon to come up here and Tuesday morning and still I don't get what I reserved. No effort was put in by either person nor where they sympathetic or even acted as if they cared. I will not use Live Oak enterprise again.