QDOBA Mexican Eats

nishant narula

Before going for the hot springs we were looking for a quick Mexican food and we decided to tryout QDOBA Mexican Eats. After exploring the menu we ordered Chicken Tacos, Mini Bowl Chicken and Bowl Chicken. The service was good and we got our food quickly. The tacos were delicious and we loved the food. The chicken bowl were also good and delicious. It was a quick spot to get the food.

SJ

Terrible service. My husband and I were driving 8.5 hours and wanted to grab dinner on the road, but we were on a tight schedule and had our 2 cats and dog in the car. We ordered our food online 30 minutes before we would be there and got an estimated time of 10 minutes to prep, so we thought that would be great, the food would definitely be ready by the time we got there. We walk in and can’t find a place to pick up to go food so we walked up to the counter and let them know we had a to go meal. They grabbed the ticket off the printer and started making it right then. I asked if togo orders are supposed to be ready ahead of time and the worker assured me it will only be about 5 minutes. We were a little annoyed but brushed it off. The worker then proceeded to mix up the two orders and put the wrong things on each meal. I said ‘Oh, I’m not sure that’s quite right.’ And he noticed his mistake but then tried picking the items off the wrong order. I can’t have cheese and it’s very hard to pick off shredded cheese so I said I would rather it was remade, if he didn’t mind. The lady at the register then took the food and slammed it into the trash can and very hurriedly made our food around the other 2 workers in the line. The burrito was very sloppily wrapped and we are eating on the road while driving, so that was inconvenient, but I didn’t say anything. The people in line behind us had their food finished before ours as the other 2 workers turned their attention to other customers behind us and totally neglected our orders. I asked if there was any way I could please get a bag of chips since the option was not available online for just a side of chips without dip. The lady looked at me and said ‘I can maybe get you one of our small complimentary bags.’ I said sure and asked, ‘aren’t to go orders supposed to be ready ahead of time?’ She responded ‘we only have 3 people behind the counter today.’ I have been to Qdoba many times and have not seen more than 3 people working behind the counter, so I didn’t quite understand this excuse. No apology, no mention of the mistakes, just attitude. I am giving 2 stars instead of 1 because I understand the restaurant industry, and the food tasted fine, but this service was not acceptable, and frankly very rude and unprofessional. I wished her a nice day and left. We will not be returning to this location.

Ham Buglar

Talk about unfriendly! I tried this location dispite a terrible first experience. Walk in and immediately glared at by the VERY young staff who literally make you feel like they want to fight you. Walk up to the counter and I'm greeted with "what do you want?" Gross work space dry dead food. It was like eating beef jerky. Never going back.

VK

Really good service and awesome food! I was driving to Hot springs for a day and stopped by this place for a quick bite. They are also generous with their portion.