Address: 241 Main St, Niantic, CT 06357, USA
Phone: +18008421778
Sunday: Closed
Monday: 8:30AM–4PM
Tuesday: 8:30AM–4PM
Wednesday: 8:30AM–4PM
Thursday: 8:30AM–4PM
Friday: 8:30AM–4PM
Saturday: 9AM–12:30PM
Jake Sweeney
Let's see it took over a month for them to replace my debit card when it expired thus denying me access to my funds, but then when I was laid off and my account was overdrawn, they closed it without ever talking to me and then didnt tell me. When I had my taxes direct deposited there because I didnt know my account was closed, they took what I was overdrawn and then refused to give me the rest of the balance when I drove 3 hours round trip to their closest branch. Even though my account was closed they still held my money which is akin to theft at that point. They couldnt even tell me why they wouldnt give it to me, just that they'd have to call me back Monday like it was my fault that they lost Saturday hours but dont actually have useful people working on Saturdays so they might as well be closed for all they are worth on Saturdays. They have not done one single thing to rectify either situation for me or to make up for the huge inconvenience they have caused and are still causing in my life. I HATE this banking institution and would STRONGLY reccomend banking ANYWHERE else. They may have more fees but at least they wont steal your money AFTER YOUR ACCOUNT IS CLOSED!!!! IF YOU ARE CONSIDERING THIS BANK DONT DO IT!!!! THEY ARE INCOMPETENT AT BEST AND CROOKS AT WORST.
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Just so everyone is aware, the bank has called me, mailed me my money next day in a check, and admitted culpability and apologized profusely. It didnt completely make up for the ordeal but the people who were making up for it did their best especially since it obviously wasnt their fault.
Call the number on the website and ask to get transferred to the niantic branch! It's a general number. Hope that helps!
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