Address: 60 E 42nd St #512b, New York, NY 10165, USA
Phone: +17182524100
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–5PM
Saturday: Closed
Michael Higgins
I used fastport passport recently to renew my passport expeditated. I got my passport just in time, so I suppose all is well that ends well, but I do have some issues where I feel the service was misrepresented and therefore I cannot recommend. The good part is their online wizard makes completing the application very easy and error free. It correctly calculates the amount to send and exactly how to assemble the application. It's like TurboTax for your passport. However, these are the issues that I had: - Ther website promises that your application will skip the line and be walked into the passport office. This is not the case. I sent my application to Florida and then I could see through the tracking on their own site, that after their review, they shipped the application elsewhere. This slows down the process - I opted for 5 week service. However, when I had to contact the passport office, their standard was 5 to 7 week service and that clock only begins when the passport office receives the application, not when fastport does. Given the added days from fastport shipping my application to the passort office, this made the process too close for comfort - Once my passport application was delivered to the passport office, stopped receiving updates through fastport's site. After a lenfthy hold time to talk to someone at fastport, they acknowledged that it was unusual that there were no updates showing but they did nothing to help. The only directed my to call the passport office. If not in a rush situation, fastport can be nice to use because of their wizard but I would caution against countin on them for any expedited requests
nalindsay
UPDATE: i changed my review from one star to 4 because I believe it was “user error”. It was difficult to navigate and I didn’t understand the directions very well but I could have read through them more carefully too. On the other hand when I was able to get hold of someone they helped me sooooo much and assured me all was well with my documents and made sure iailes in the rest of my payment and paperwork correctly. My passport was processed and mailed back AND they sent me text messages along the way. FIRST REVIEW: I went to the website and found it difficult to navigate but I think I filled out all documents. I believe they were submitted to Govworks and now I need to mail the rest of my documents. I cannot. log into my account. So I tried to change password and received no email for changing. I have called several times, left messages and waited on hold and no response. I’m three weeks out from my trip, out of pocket $700 and no call. The one call I received I was working so couldn’t answer. When I called back it went directly to voicemail Now what???????
Jason Pickering
So I booked my wife's birthday trip to Mexico and then relized my passport was expired with only 2 weeks until our trip. In a panic I found Fastport Passport online and they stated they could process it through in just 7 days for a pretty good chunk of cash... Well $800 bucks and 5 days later we ar ready to roll with passport in hand!! Very impressed with the service and don't believe all the bad reviews that alot of people posted about this company. If you follow the process accurately the service is as advertised! Thank you Fastport Passport for keeping me out of the dog house with my bride!
Erates Erates
I called them, they didn't even attempted to assist me. Maybe because of my accent?
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Prices for passport photos are 2 for $10 at our office. We also recommend the Passport Photo Creator mobile application which prints to Walgreens.
Carrie - I believe that they have been submitted, but will check with my team. If not, I will most definitely return them to you and refund the fees paid. No charge!
Sorry Jeff. We are not accepting customers at this time. Do you have a question that I can answer here.
Currently, we are restricted from processing child passports. These passport types require a special Passport Acceptance Agency visit, where the parents and the child must visit a post office prior to submission of the documents. This extra layer of security ensures that relationship of parents to child and as the child changes so much during the formidable years, a new photo and in person visit is required.
Jasmine, Sorry for the delay in getting to you. At this time, there are some restrictions in securing a new first time passport. You must not only submit the documents but also get them adjudicated at the Passport Acceptance Agency (a post office). This is where they are reviewed, signed and sealed for submission. There are things you need to secure it including an original birth certificate, a passport photo, payment for the passport, copy of your drivers license, travel itinerary and any name change document, if your last name is not the same as it is listed on your birth certificate.
So sorry but I am not quite sure the question you are asking.
Yes, we can expedite all passports. However, you need to be traveling soon in order to qualify for our service. If you have travel plans in the next 30 days, give us a call.
The 24 hr price is $349 plus govt fees. Your travel date matters since the processing time is based on when we get your documents. You can email us your contact info if you’d like to have a passport specialist contact you for assistance.
9am
The prices for our expediting services will vary based on how quickly you need your passport. Our team will recommend the best pricing option for you based on your needs and budget. The total govt fees for an expedited new adult passport are $205.
I would recommend marriage certificate and divorce decree
Our fees start at $99 (renewal) and $119 for new passports and go up from there, depending on how quickly you need our passport. Government fees are paid separately.
Current or expired passport, child for photos, both parents or court order stating that only 1 parent is required. I would also go to Post Office instead, unless you are traveling withing next 2 weeks. If so, bring tickets or travel itinerary.
I'm not sure. I think it depends on the country. When I traveled to France, however, I did not need one. My US one was fine.
Our current fees are $399 for a 1 business day processing time. Govt fees are paid separately.
While it's past the date now, we are able to process a passport as quickly as 1 business day.
You will need to get a new state ID before you can get your passport. If you are traveling soon, give us a call and we can walk you through the ID requirements.
The expedited government fee for a minor passport is $175 and our fee depends on how quickly you need the passport. Call our passport specialists so they can advise on the best speed and price for your upcoming trip.
We can process as quickly as 24 hours (1 business day).
We can do it as quickly as you need it, and well in time for your upcoming trip. The govt fee will be $170 and our fees start at $99.
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