Ohio Mulch

Paul K

So I ordered mulch and gravel from Ohio Mulch they had a special free delivery on any order over $200. Very good deal I have used them before had no problems but being a day late with the delivery but that is kind of normal these days no big deal. I got delivery on Tuesday 08/30 the bag mulch was easy to put out no problem then I go to the bagged gravel pallet and find out they sent me a "super sack" of gravel instead of bags. Well I sent them a email telling them my problem they wrote back that they had called me and I had approved the substitution . It was kind of strange since I didn't get a call from them so I sent them another email explaining the situation. I didn't get a response from them till Friday saying that they were getting the district manager involved. I kind of got sick of waiting around for them so I had called my credit card company early Friday morning and filled a dispute. At this point I was getting sick of it I decided hey loose gravel is a pain but I can work with it. So I sent them a email telling them to either pick it up or give me the price difference between bag and bulk . Well they sent me a email back saying that there was no difference between bag and bulk in price. I sent them a email back saying that they must think I'm stupid, I'm letting the credit card company handle it lesson learned just wanted to share.

Rachael Toles

staff is great, always their to help

Patrick Nightingale

I ordered mulch to be delivered to my home. Ohio Mulch delivered half of the shipment to the wrong address. They will not return my phone calls and will not attempt to move the mulch to the correct location. My only option is to report illegal dumping to the city.

Chelseyirene

Great service friendly staff.