Culver's

Amanda T

I’ve been a customer of this location for many, many years with no issues or complaints. However, my experience today has changed my opinion. I ordered curdside online as I usually do. My order was brought out in a timely fashion but the team member handed it to me through the passenger window, in turn spilling 2 custard drinks (a size large and a size small - both completely spilled out) inside my vehicle. She apologized and took the 2 drinks back inside and came back out with new ones as well as about 5 of the thin paper napkins… which were completely useless. I thought maybe a manager would come out to make things right (refund, free meal, apology etc… anything!), but nothing. So I thought oh well, I realize this was a total accident, and she was very apologetic. She is a young teenager and I didn’t want her to feel bad, I was very kind and said it was ok. However, when I got home I quickly realized what a mess it had actually made. It was spilled all over the front seat, floor, down the door, and the back seat floor as well as all the little crevices inside a vehicle. There’s no way I can physically get all of the custard out of my vehicle myself. I will need to pay to get it professionally detailed. Upon arriving home to discover how bad it was I called the location and asked for a manager. I explained what happened and that I didn’t want the team member to get in trouble, I know it was an accident, but just wanted them to be aware this happened and that it was quite frustrating. I suggested a learning experience for next time to pass food through the drivers side window. I was hoping again they would make things right (refund, free meal, again - ANYTHING!). But this person didn’t even give me an apology! All she said was “I’ll talk to her and she’s not in trouble”. Literally didn’t even say sorry for that happening or empathize at all. Completely useless for me to call. So I went online to submit a complaint and that was a hassle in itself, they ask for “more details the better” but only allow 1200 characters so I could not even state my whole complaint. I rarely submit complaints and I am a very understanding person over a mistake but the way the mistake was handled is completely unacceptable customer service.

TL Reynolds

Butter burger, caramel cashew custard, cheese curds! My husband is from the Midwest and now I understand why this is his fast food comfort food. The food is cooked to order and all the flavors, especially the butter burger, is delicious

Laura Cottington

This Culver’s rocked their service all through the pandemic and still are. Many high school students work there and are so incredibly respectful and always appear to be doing their absolute best. Always great service here!

Kelly Johnson

Culver's is like a higher quality version of another fast food place that serves a variety of ice cream and meals. It's rare to not see a couple cars in the drive thru. Yes they do take a bit longer than other fast food but at least you know it's made when you order. They seem to be well staffed at all times so it might be an okay place to work.