NewYork-Presbyterian Medical Group Queens - Primary Care, Family Medicine, Palliative Care

Veronica Pinkhas

This is the absolute WORST office I have ever encountered in my life. The staff is disgusting and rude. I work in health care myself for so many years and every time I go here or get on the phone with someone at this office I want to rip my hair out because they don’t know the first thing that has to do with patient care. First of all, getting an appointment here? You have to wait 2 months maybe even more. And before if you were sick (a year ago) they would get the on call doctor to see you in person. Now? They say they’re going to send a message and a physician will decide if they want to see if you because it’s office policy that if you’re feeling sick you can’t come in, you need to do a virtual appointment. How can a doctor diagnose someone over virtual appointment? One of their stupid doctors diagnosed me with arthritis… when I had covid last year… this practice does not care about you and I should have left when my whole family did. It’s so sad how horrible the health care system is, and how disgusting this office is.

Maureen Jakob

I've been a patient here for many years. The staff and doctors are kind and compassionate.

Marcela Orrego

I've been here before never had a problem until now, very rude staff specially the nurse, I walked it couple minutes late due to heavy traffic and rain and she greeted me with a rude you're late not only that but called me about 3 times because I wasn't in at 1pm. The doctor I told her what was bothering me and she laughed said I was fine. Ugh! Never again coming back.