The Bristal Assisted Living at Lynbrook

Peter P

The Bristal Assisted Living at Lynbrook has my sincere gratitude and appreciation for the care and concern the entire team has show my Mom. From my initial meeting with Anne Gerage, I knew the Bristal would provide Mom with the quality care needed in a safe and secure environment. The entire team (Front Desk, Wellness - Paule, Paulette, Pinkie and Aides; Case Management - Christine; Dining Room; Recreation - Elaine and Margaret; Housekeeping - Jacqueline and team; and Maintenance - Vito) has contributed to my Mom's smooth transition. Mom's world was turned upside down this year when she went from independent living to hospitalization, rehab and then assisted living. Mom has struggled at times, but with the encouragement of the entire Bristal team, she is starting to find her way. Thank you all! Jeanmarie Prandi

Laurie Krauz

I will never ever forget the day we took Mom out of her home and to The Bristal. It was the beginning of the pandemic and it had become too dangerous for her to continue living alone. After a lot of research, we decided on The Bristal at Lynbrook. Friends told us not to do this to her. She would be happier at home. Safer at home. What they didn't know is the The Bristal at Lynbrook is a VERY very special place. The day we dropped Mom off was SO traumatic for my Mom as well as my brother and me. We knew we wouldn't see her for a while because of COVID restrictions. We knew she was so confused and scared. But every single person we dealt with that day was so patient and caring and warm. There really isn't enough room here to tell all the stories but there are a LOT of them. I remember Wendy Gregg telling us that a prerequisite to being hired there is to have a big heart. I found those hearts every single time I called or visited. It was remarkable. From sweet Nancy and Olivia when I'd walk in the door to all the caring and loving staff who would say hello and who clearly knew and loved our mom. LONG chats with Patty (nurse) when Mom started winding down. This is a very very special place. Recently we had to move mom to skilled nursing since she's no longer mobile. I am personally sad and will miss the family that we created at The Bristal. We will never forget the smiles, care, chats, and just the time spent with a very remarkable group of caring human beings. Do I recommend the place? 200% YES! I'm sorry to not name every person but I hope you all know how we will hold all of YOU in our hearts forever.

Mary Holden

This review is an affirmation of my appreciation and gratitude. From the moment I met with Anne Gerage and Wendy Gregg, I knew that caring and concern for others were important priorities to them. My elderly mom was in need of a safe and secure environment. The Bristal, in Lynbrook, has provided that beyond measure. No matter what day I come to visit mom, the staff has consistently shown a welcoming environment. Professionalism, respect and kindness is what comes to mind. My mom continues to navigate her new "home", from the activities offered, to enjoying her meals in a lovely dining room and meeting new friends. I appreciate all the support and incite given whenever i have had questions about mom's care. All the staff, from the Wellness Center, Case management, Maintenance Department, to Housekeeping, have been gracious in wanting to help with any questions or concerns. Its a good feeling to know mom is safe and looked after. Thanks for ALL you do!

Al Gonzalez

Consistency! Every single encounter with every single employee, whether it is office staff, management, wellness, maintenance staff, reception, housekeeping, demonstrates a caring culture, you cannot fake that this is genuine and quite welcoming, thank you!