Address: 711 Union Blvd, Totowa, NJ 07512, USA
Phone: +19737859200
Sunday: Closed
Monday: 9AM–5PM
Tuesday: 9AM–5PM
Wednesday: 9AM–5PM
Thursday: 9AM–5PM
Friday: 9AM–6PM
Saturday: 10AM–2PM
Julia Wagner
Horrible. Don't bank here. I have been waiting for my replacement debit card for over 20 days. When I call to check the status ( called 4 x) I wait 35 minutes to be told 4 different stories ....the worst one was they were overnighting it to me. Nice fairy tale bc I'm still waiting for that. I ask to speak to a manager, no one is available. When they go out of business, it will be bc they deserved it.
Alexandria Obong
Worst bank ever 😭 just avoid if you can. They have VERY outdated systems. Can’t spend more than $1500/day even though it’s a business account. And if you want to spend more you have to call CS which is VERY annoying and always a 45 minutes wait. This bank is more for older people, notice all the good reviews are only from older people 😭 no shade but they are just terrible. They need to revamp and maybe bring in new management because it’s really bad. The banking hours are also very inconvenient.
Jerra Latrice
I'm dealing with the sudden death of my father who had an account at NJ Federal Credit Union, and my experience has been AWFUL!! I will say that I did encounter one pleasant worker over the phone, and I wish I could remember her name. The others have been very rude, apathetic, and didn't even bother saying, "I'm sorry for your condolences." The branch manager included!! I just need a simple question answered that the branch manager only seems to know how to answer, and I keep getting ignored. This is SO pitiful!! Dealing with grief is enough...I don't need people's attitudes and uncaring spirits to add to that. I really hope I can get my issue resolved TODAY, and it's a shame that I had to result to posting a negative review to hopefully get some attention from someone at this credit union. SMH
Tony Morello
In a world where it has become the norm to expect poor customer service particularly from banks, NJFCU has dropped to the bottom of the list. They used to be a stellar organization, having been a member for well over 25 years. I have tried for over a month to access my account online where I am repeatedly told there is an error and I should try again later. When I tried to call, multiple time to resolve this issue, I was met with impossible hold times and no response to call back numbers. DO NOT BANK HERE!
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Hi Janette I'm here locally and I can't get through either. By phone, the website or the mobile app. This is utterly ridiculous.
No
When will the Elmo wood park office be open?
Hi Andrea, yes you can use your card while out of the country. With NJFCU's new online banking portal you can set travel notifications to ensure your card is not blocked while traveling.
Hi, can you please provide your first initial and last name so we can have someone reach out to you. Sorry to hear you're having issues accessing your account.
Go in person
Closed 12/24...25
Hi Margarita - The maximum daily cash withdrawal on a debit card is $1,500.00. If you were to come in to any one of our branches and spoke with a Teller, the daily limit is $5,000.00. Please give us a 2-day notice for any withdrawal exceeding $5,000.00.
George - Yes we do! As long as your Credit Union is part of the 'Shared Branching Network' , we will be able to assist you.
Yes
Hmmmm i never noticed.
Call the credit union phone number
No
Yes
Yes. There are several notaries at every location. You may want to call to make sure someone is available.
Yes, there is a money counter in the branch.
Yes it does.
You have to go into the bank to do this.
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