Starbucks

Elektra Stone

This is the worst Starbucks in the Nashville metro area. They're always slow, nobody ever knows anything. They're always out of food items or certain drinks and/or syrups for certain drinks. Sometimes when you go inside the workers are standing around talking instead of offering to help make drinks or get food items. Sometimes there's only one person on the register, when there'll be people waiting in line, and this location is busy all day everyday. Many times I placed mobile orders and waited 15-20 minutes before arriving and my order still wasn't ready. Starbucks has also watered down its espresso based drinks and various frappucinos. It's always been expensive but it used to be worth it because "you got bang for your buck."

Google User

Location appears to just be a poorly run franchise. I've only gone to this location early in the mornings on weekdays but decided to go on an afternoon & the experience was HUGELY different. My drink was made incorrectly so I returned after getting it in the drive through. I'm not a rude person so being overly confrontational is a non-factor, however the woman who works the register could use some basic customer training. Not only was the order not made according to the menu, instead of just apologizing & fixing it she proceeded to argue with me, presumably to cover for her onlookers in the background who took the order & made it incorrectly. She clearly knew what the drink actually should have been, as she quickly remade it while she told me I was wrong lol I attempted to find a place of reason by showing her the drink description right on the menu but decided to just thank her for the remake, take the hit on the added espresso shot I paid for & not spend money there anymore. A shame because the morning workers actually manage to both greet you, AND make the orders efficiently as specified on the menu. Help your evening folks out, they need it badly; long drive through lines, incorrect basic orders and poorly handled bring backs are pretty avoidable, but explains the overall location rating too.

Raven Childers

Great tea options for the non-coffee driver. And the breakfast options are great. Staff are always friendly and helpful. Bathrooms need a code to get into them which you have to ask the staff. But the Bathrooms were very clean!

Lily Mn

The cashier was rude , didn’t say how are you back when I asked, or “yes , how can I help you ?” After seeing her taking orders from the headphones that she was wearing I didn’t want to interrupt . So proceeded to stare at me until I said …