Carter's

Category: Children's clothing store in Spring Valley, New York

Address: 17 Spring Valley Market Pl, Spring Valley, NY 10977, USA

Phone: +18454266074

Opening hours

Sunday: 10AM–6PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Usha Raj

Oct 1, 2022

While the deals are fantastic, the staff used to be friendly and had a sensibility about baby-gift purchasers. The person who checked me out today did not demonstrate care for the items purchased. I purchased for over $140 and he put all the clothes, almost squished them, in a small bag and the way it was handed over was less than pleasant. It was interesting to note in his badge that he has more than 5 years of experience. I didn’t trust the other reviews until I experienced it first hand myself. This is not how it used to be pre Covid!

Jane Alleyne

Jul 13, 2022

Racist, lied and said they do not give store credit on items purchased as a gift for my children. The white women before me was given store credit. Will definitely not be spending any money at carter's. I was treated as if I couldn't afford anything in the store.

Leah H

Jul 3, 2022

Very nice staff

Vanessa Martinez

Jun 27, 2022

The manager ursula is a racist. Worst experience being served by her, never again.

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Questions & Answers

What do I do when I arrive at the store?

Carter's | Oct 2, 2021
Carter's | Oct 2, 2021

For Curbside: Park and call! When you arrive, open your email confirmation and call us. Pop the trunk and we'll pack it up. Contact free! For Pick Up Today: When you arrive, head inside and head to the cash registers with your email confirmation ready. Should be super quick!

How do I return my order?

Carter's | Oct 2, 2021
Carter's | Oct 2, 2021

It’s easy to return it to one of our 850+ stores within 90 days. However, you cannot return your items Curbside, you must come into the store. If you're a Rewarding Moments(TM) member, no receipt needed! To return by mail, simply print a return label from MyAccount.

Who can pick up my order?

Carter's | Oct 2, 2021
Carter's | Oct 2, 2021

You or whoever you designated as your pickup person while ordering can pick up your order.

What are you doing in-store to keep customers safe?

Carter's | Oct 2, 2021
Carter's | Oct 2, 2021

We are doing the following to keep you and your family safe: frequent cleaning, capping the number of guests in-store, and available face masks and gloves for you and our store teams.

How long do I have to pick up my order?

Carter's | Oct 2, 2021
Carter's | Oct 2, 2021

You will have 14 days to pick up your order. If you can’t pick up your order within this 14-day window, we’ll cancel it and refund your purchase.

When will my order be ready for pickup?

Carter's | Oct 2, 2021
Carter's | Oct 2, 2021

Most items will be ready for Pick Up Today / Curbside Pickup within two hours of the time you place your order online. We'll send you an email when your items are ready for pickup. Place your order 2 hours before close for same-day pickup.

What are you doing to make sure I'm safe when I order Pick Up Today or Curbside?

Carter's | Oct 2, 2021
Carter's | Oct 2, 2021

Employees sanitize their hands after each customer interaction and wear a mask during the entire process of fulfilling your order. When the associate brings your order to your car, they will place your order in the trunk or backseat to comply with social distancing.

Are masks required for in-store shopping?

Carter's | Oct 2, 2021
Carter's | Oct 2, 2021

Yes, they are required for all shoppers and employees at all of our stores.

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