Address: 6 Southpark Center, Strongsville, OH 44136, USA
Phone: +14408780500
Sunday: 8AM–7PM
Monday: 8AM–9PM
Tuesday: 8AM–9PM
Wednesday: 8AM–9PM
Thursday: 8AM–9PM
Friday: 8AM–9PM
Saturday: 8AM–9PM
Tracy Mahoney
Very nice place.
Brooklyn Barnes
THE WORST i have EVER BEEN TO! Yes the staff was friendly, but the massages, my cat could've done better. I am never the one to complain, but i honestly couldn't wait for my massage to end. I did the couples massage with my girlfriend hoping to relax and enjoy a night together. We both are so disappointed and feel like $203 is down the drain. I honestly felt like they just rubbed lotion all over me and didn't know what they were doing. So disappointed and will never ever ever be back or ever recommend. Also i paid for a 60 minute massage and it was 50 minutes. So disappointing I legit wanted to cry walking out of there.
Mind To Muscle
Literally the worst massage therapists ever. Unqualified. Unprofessional. I have had massages for over 20 years and have been an under study in massage. My girlfriend booked a couples massage here for our anniversary and needless to say from the first few moments of being in our treatment room had i not known i would have assumed this person had never given massages in her life Zero technique, zero pressure even when told she could be harder with the pressure she didn’t inquire i had to tell her while also telling her the heating pad was too high. She literally started with so much lotion o. My back and barely touched me just doing these same random sequences of half onrunning her hands along my back, using her forearms then lightest strange brushing withbfingertips . Then put covers half over me, never asking or checking in. Its one thing to experience bad service in another hospitality lane but when people are coming to an establishment paying over $200 for an experience and to be in capable hands because theyre stressed and in pain only to be morw aggrivated and literally watching the clock. Beyond disappointed
Joshua
This place is a legit hot mess. The latest incident that caused disappointment was all done on the part of management. An appointment time was changed and not communicated to the massage therapist. Here’s the example: 4:15pm appointment changed to 4pm. Text reminder went out with 4:15pm and upon arriving was told massage couldn’t be done and the time change was the reason why. Constantly massages have been subpar. Not sure if some of these therapist or fresh out of school or not but the care provided would reflect that, lack of skill, or lack of experience. Olivia has been the lone positive at this place. There’s a reason why the best massage therapists work independently, because they are that skilled that they can make their own hours and have full control over their clients.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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