The UPS Store

Category: Shipping and mailing service

Address: 6999 Merrill Rd Ste 2, Jacksonville, FL 32277, USA

Phone: +19047430433

Opening hours

Sunday: 10AM–3PM

Monday: 8AM–6:30PM

Tuesday: 8AM–6:30PM

Wednesday: 8AM–6:30PM

Thursday: 8AM–6:30PM

Friday: 8AM–6:30PM

Saturday: 9:30AM–3PM

Reviews

Larry Hull

Sep 28, 2022

Once again this store has hit an all time low my wife brought in an international document to be notarized and AFTER the notary told her to sign it. Then she said oh we can't notarize this ,it's in a foreign language. That document came overseas and took weeks to get and now it's useless thanks to their total incompetence.

Eadie Helen Pelaez

Aug 5, 2022

Unacceptable and unprofessional service. I mailed an international document package. It's urgent so I was convinced by the staff there that UPS gives better service. He said that, unlike USPS, they can track the package outside of the border. It'll be from UPS here to UPS there in that country. I paid $171 and some cents for the fastest deliver because I badly needed it to be delivered on/before the 20th. The staff said it'll be delivered on the 16th of July. I've been calling UPS international about it and stuff. The packaged was tagged as delivered on the 30th of July when what really happened was the receiver went to the facility and picked up the package to avoid further delay. This store didn't even compensate. I asked for a refund because of the inconvenience I went through. The owner declined. I even asked if he could refund at least the difference of the regular shipping versus the expedite fee I paid. The owner declined. This is ridiculous. Not coming back to this specific store.

Brian Archie

Aug 1, 2022

Always helpful staff. Only place i use

c h r i s t i n a

Aug 1, 2022

If I could give 10 stars I would, because the staff at this location deserves it!!! Everyone here are so kind and always help me with everything I've ever needed and I come here pretty frequently too. Theres times, I came unprepared, like boxes that need to be taped. I've printed countless of things and the pricing is so beyond fair, I've even sent my Usps package from here too and they were very accommodating. I'm very thankful for the people at this location. Thank you guys!!!

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Questions & Answers

Are you open Saturday

Catherine Boyd | Oct 2, 2018
Paul Moriarty | Oct 1, 2020

Yes they are open Sat

Are you open on Sunday?

The UPS Store | Mar 5, 2022
The UPS Store | Apr 4, 2022

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

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