Sala Thai Restaurant

Jaz thee non existent

HIGHLY upsetting and VERY rude customer service! Now this has been me and my grandmas favorite Thai spot for almost a year now. We are regulars we know what we want. This man was extremely rude and profiled some of the people in the store. When we come there’s usually spoon fork, and the nice lady would come and ask if we wanted chopsticks. This man didn’t even offer. He didn’t ask what we would like to drink he just brung us water. My grandma then asked for water with no ice and a lemon. He did not tell my grandma we have no lemons would you like a lime? My grandma tends to say one thing but is thinking another. So when she said lemon she meant lime. So the man came back with water no ice and no lime in hand. And left. We ordered our usual pad woosen and Tom yum. We got mild shrimp and the nice lady usually gives us some spice on the side so we have the option to choose how hot we want it. Because medium usually is not that spicy. When we got the soup it was EXTREMELY hot I couldn’t even taste the food. My grandma loves eating spicy peppers and it even had her coughing and blowing her nose. We told him it was too spicy and he was like “It’s not that spicy. It’s always like that.” Like who are YOU SIR?!? We get this soup all the time and never had it this spicy. We was thinking he was going to bring another soup and not as spicy but he didn’t bring us another soup and tried to charge us for a soup we didn’t even eat! Talking about “It’s not our fault you-“ turning the blame on your CUSTOMERS. And I’ve worked at CFA AND Forever21 and I’m big on customer service! He not only ruined my experience at the restaurant but lost TWO customers and plenty more because I recommended this place to ALOT of ppl but not anymore! Then they cheated us out of food Ive ALWAYS had something to take home. Then the rice is usually on the side in a bowl. And the plate is full of noodles. But they put the rice on the plate and a bunch of vegetables to make it seem like they were giving us a bunch of food. Good food but the experience just made it taste bad and mad me lose my appetite. This was- A horrible experience. If you guys see this man expect for him to profile you and try to scam you out of food for a large price!

Phia Velasquez

It's a local authentic Thai restaurant. The server were all friendly, joyful and attentive. ... The food was delicious. Authentic and they cater what we requested not too spicy. We love the pad thai, vegetable rolls, tom yum soup, red Thai curry, crispy tofu and crispy duck. The Thai tea was also great. The only con is that the sodas are all in can. No refillable drinks. So I suggest get the Thai tea. ... The price is good. ... I definitely love the cottage/booth thai. It would be better if they have it on both side and add plants and fountain. its definitely lovely to be inside eating there. ... We had a amazing family dinner with our aunt and uncle. ...

mommaof3

Store front restaurant, nothing fancy, but always great food. We have never been disappointed with the food or services.

Alla B

Food was good. However we didn’t like that for our party of 6 we were automatically charged 25% for tip but it was listed as another ordered item. When we asked we were told it was not a mistake of additional item we didn’t order but rather a tip. Like it was hoped we wouldn’t notice it and pay additional tip. Plus 25% is kind of steep for a tip unless it comes from a customer. We did not bother the waiter with anything unusual or out of the ordinary Seems dishonest. Just a warning to read your receipt well.