Keyrenter Annapolis Property Management

She Fights Productions

Keyrenter was called in the search for a management company. Info was taken for a follow up call. It never happened. No follow up call, nada. So, it's a hard pass moving forward. Be mindful dealing w/them.

Bryan Williams

We had an absolutely horrible experience with Keyrenter Annapolis. Any positive review on google is most likely fake. All of the negative reviews have a very common story. We entered an 18 month lease agreement and during our entire agreement they were unresponsive. I tried a handful of times to contact the management company on the phone and they never answered. My call and voicemail went unanswered more than half the time and the two times they responded was always through text ; just unprofessional. I actually only spoke on the phone with Mark twice when he called before we moved in and once with Kristine when she called from an unmarked number to confirm our move out date and I just luckily answered my phone that time. Keyrenter Annapolis also takes an excessive cleaning fee out your rental deposit once you move out, which although is ridiculous I was notified and accepted when I signed the agreement, but they also decided to take additional undisclosed fees out our rental deposit and these fees were not in the lease agreement. I’ve tried several time to contact the office to dispute and have been ignored. PLEASE BE AWARE ENTERING ANY LEASE AGREEMENT WITH A KEYRENTER ANNAPOLIS MANAGED PROPERTY.

Abhimanyu Varshney

Hello reader. I want to share my experiences with keyrenter. In nutshell it was poor service. I applied on June 18th for one of keyrenter managed units. They took 50$ per application Fee and $25 pet fee which is fine, but they never reached back with discussion until July 25th and that too just responding with “we are unbale to accept your application“. Luckily I found my place with some other fabulous management person, but I want to take extra minute to let people know that keyrenter needs to improve in there customer service. It took me 2 hours to connect to an agent in keyrenter to know about my application status and she was unable to help too. I mailed them like 4-5 times asking for application. Status but no one replied. I felt, Working with keyrenter is equal to waste of time and money. Thanks.

Jeffrey S. Janos

Had a fine experience for a few years, management and first time rental fees were reasonable. Between tenants, Keyrenter recommended some more extensive maintenance. We discussed the project, scoped it, but weeks later found they couldn't take on the project. They did refer me to new property management and after some time, I got the project back up and running. Tighter coordination in the transition would have been a big help.