Target

Slick Rick

Good luck with Will on the front end at this Target store. I’m a long time shopper here and it seems that he makes up whatever policy suits him best at whatever time he would like. The level of unprofessionalism is absolutely astonishing. There is a policy in place that only allows you to buy 5 packages of cards at a time. My son and I came in (we are both avid collectors) and were excited because there were cards in stock. I grabbed 5 boxes and he grabbed 5 boxes. Will came over and informed us we collectively could only grab 5. That is not the policy. The CORPORATE POLICY (not dictated by Front-end-Will) is 5 per guest. It is printed and on display. I told him we are 2 guests very clearly and he let me know “when I’m working, if you walk in at the same time, you are 1 guest. It keeps you resellers from buying everything.” I let him know we are 2 collectors, 2 SEPARATE GUESTS and we are excited when there is inventory. He said “well, you can come back tomorrow if you want.” He then told me he would put the other 5 back. He took only 2 specific boxes, left the other 3 behind and put them somewhere different than their place. Clearly, Will was interested in buying them or had a friend that was I’m assuming. I have ran in to a few different people like him in different stores, for all kinds of policy related stuff and it’s always abundantly clear that they have no business in customer facing roles. Corporate policies are just that, policies. They are rules that are implemented by the company and to be followed by consumers and employees. Sometimes a little power (lol) goes to peoples head. Hopefully people like him can leave their personal takes on things at the door when they get to work in order to retain good customers in the future. You managed to thwart the bad guys today Will, good for you lol.

penelope

Great customer service! I always can count on Target to have the things I need on a day to day basis in stock.

J Q

Excellent customer service! Hands down great people there to help you! Very impressive 👏

Jonathan T

Very clean and the staff was friendly. The pharmacy was the reason for stopping by and they were quick to handle my appointment with no issues