Anderson Restoration and Emergency Services

Category: Water damage restoration service

Address: 221 N Hogan St #321, Jacksonville, FL 32202, USA

Phone: +19048279919

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Robert Connelly

Sep 17, 2022

Ashley was great in scheduling all my appointments and Jeff and his crew did a great job. He was very up front and honest which is appreciated.

Amber Higgins

Aug 22, 2022

I had a leak in my brand new Pulte Home about a month ago. I contacted my warranty rep and he dispatched Anderson restoration. Jeff, Ashley and their team made this nightmare a walk in the park. They were very fast in arriving to my home to stop the leak from causing more damage. Ashley then scheduled to repair all of the areas that were damaged which only took two days to completion. The gentlemen that showed up to do the repairs were very polite and got the work done very fast and made sure to clean up after themselves the whole way. 5 stars will definitely recommend to my friends and family.

brock goethe

Aug 16, 2022

Jeffery and Bronson where very helpful with everything and they did everything right and correct and also in a fast period of time. They had did restoration and they told me how long it would take and they were both so nice.

J

Jul 29, 2022

Jeffrey and his crew are absolutely exceptional. Unfortunately in the time we live, many people don’t know the value of hard work, don’t want to take extra steps, etc. these guys are not like this at all! They are knowledgeable, professional yet friendly, and hard-working. I had mold growing my garage—brand new home—because some of the workers punctured the hvac. These guys diagnosed the problem immediately and removed the drywall. They inspected for mold growth in the surrounding areas. I know for a fact they would never leave a job half done. In addition to their work value, Jefferey has exceptional customer service skills. Sat with me on the phone for a half hour discussing plans to fix at night after hours (My husband was there, but I wasn’t able to be there the first time they came out), explaining things fully even though I pestered with the same questions over and over again in a panic. They came out again today and performed more work, waiting an extra half hour for my hvac guy who was late. I would fully trust and recommend this company. I’m still amazed at the phenomenal customer service. I hope I don’t have any more problems with my new home, but if I did, this company would be my first call.

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Questions & Answers

Does Anderson Restoration also do home remodeling and building repairs in the Jacksonville area?

Admin Mitigators | Sep 24, 2022
Anderson Restoration and Emergency Services | Sep 24, 2022

Anderson Restoration provides these services as a Florida Certified General Contractor and has the ability to take on any size or scope of work. This applies to both residential and commercial projects. If you would like references, or job site before and after pictures, please feel free to ask!

We hear you were looking for quality sub-contractors for your Jacksonville Florida Mitigation business. How would one apply to your company? Thanks.

Admin Mitigators | Sep 24, 2022
Anderson Restoration and Emergency Services | Sep 24, 2022

You will need to contact 904-827-9919. Please ask for an office manager and you will need to submit a vendor package, proof of general liability insurance, and workmans compensation insurance.

Do you work with hazardous materials in the Jacksonville Florida area and what does that process look like?

Admin Mitigators | Sep 24, 2022
Anderson Restoration and Emergency Services | Sep 24, 2022

Many of these types of projects have different processes and scopes. This depends on the type of hazardous material being removed, however, we deal with most dangerous materials whether that is WDO's, asbestos, lead, mold, organic materials (Blood, sewer, and bodily fluid). Many of the mitigation strategies implemented are completed using the guidelines placed by the IICRC (Institute of Inspection Cleaning and Restoration Certification).

How do you normally bill for a post-house fire cleanup?

Admin Mitigators | Sep 24, 2022
Anderson Restoration and Emergency Services | Sep 24, 2022

Typically the billing method is determined prior to estimating the project. Whether the business or homeowner is coming out of pocket or filing an insurance claim, we are able to provide estimates either using the insurance company's estimating software which already has built in pricing or we can provide a labor and material cost breakdown for estimating fire damage.

Do you guys do crime scene cleanup?

Admin Mitigators | Sep 24, 2022
Anderson Restoration and Emergency Services | Sep 24, 2022

Yes, we provide professional & discreet crime scene cleanup. Our Biohazard cleanup services are available in all Northeast Florida areas.

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