Grocery Outlet

Victor

Loved the Organic Food Section. Many Organic Goods to choose from. Cyrus was very nice and friendly. You can save alot of money by shopping at Grocery Outlet!!!

Helen Young

Little chaotic in some parts of the store but overall a good experience. Decent prices

M L

The 1 star experience is for the cashier, Kyla and 2 other male associates. Shopping day was Sunday 6/5/22. If you want customers coming back to your store, then you need to put someone up front who is friendly and welcomes your customers because Kyla is not it. She does NOT want to be up there. There was no “hello”, “thank you for shopping at Grocery Outlet”, or “have a wonderful day”, whatever your script is supposed to be when training your associates. Only 1 register was open and she had the line almost to the back of the store. A customer had to come all the way up to tell her to call for back up and she took awhile to page for a backup. Besides her mind being elsewhere, she is a sloooooowwwww ringer therefore the long line and she didn’t care that she was taking her sweet time. She also offended the customer in front of me by rudely asking her if she’ll be using EBT because she requested a plastic bag, in which the customer said no. If asking every customer if they’re using EBT is part of your employee script, that’s just wrong on every level! Your store already states that it accepts EBT, so why does it matter what form of tender does a customer use?!? After she rang me up, she abruptly closed her register when she still had a line of customers waiting and yelled out that she had to go pee. There was a backup cashier, but she could’ve moved them over to the next register nicely. As for the 2 male associates, they walked around the front and saw how long the lines were and were hanging out and laughing. Not once did they hop on a register or find help. If they were on break, then they should not be on the floor in uniform! All employees should be trained cashiers to avoid lines.

Charlene Gaines

I save $$ shopping here. Big discounts on Cat food. *If you see something you like get it, cause if you go back they might not have any more. :)