Air Experts Heating & Cooling

Category: Air conditioning repair service in Raleigh, North Carolina

Address: 7 Rupert Rd, Raleigh, NC 27603, USA

Phone: +19194361181

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Michael Kellermann

Oct 2, 2022

Air Experts and Mark C. were excellent. I called on a Saturday afternoon and Mark was able to make it early Saturday evening to get the job done! Very polite and very knowledgeable!

Deniqua Crichlow

Oct 1, 2022

Jonathan Shearer provided excellent heating maintenance service for us!! He was knowledgeable, thorough, professional, and pleasant!

Nick Speaks

Sep 30, 2022

Great service! Drew was the best and smartly helped me understand my own heating system. Highly recommended.

Soulcraft

Sep 30, 2022

I am more comfortable in my home knowing I have Kyle and Air Experts keeping tabs on our HVAC. Dispatch calls when they have earlier appointments and both technicians, including Kyle have been very pleasant. Kyle even came in the middle of a snow event and fixed our heat for us. They will continue to keep my business.

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Questions & Answers

Do you offer any specials?

Emily Miller | Oct 1, 2021
Air Experts Heating & Cooling | Oct 1, 2021

Hi Emily, You can find our monthly specials on our website: YourAirExperts.com/specials

Do you offer 24/7 emergency service?

Air Experts Heating & Cooling | Oct 2, 2018
Air Experts Heating & Cooling | Oct 1, 2020

Yes! We are available 24/7 for AC repair and heating repair emergencies. Just call (919) 436-1181 and we'll get a technician out to you ASAP!

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Very thorough in task and explaining problem. Will be using them again!!

Lena Chou | Feb 3, 2022
Air Experts Heating & Cooling | Feb 3, 2022

Thanks so much for your feedback, Lena! Glad we could help. Please reach out if there's anything else we can do for you.

Do you offer any guarantees?

Emily Miller | Oct 1, 2021
Air Experts Heating & Cooling | Oct 1, 2021

Yes, we do! We offer our Super 7 Guarantees. Our Comfort Guarantee promises that the systems we install in your home will heat and cool to designated temperatures according to the thermostat. Our No Frustration Guarantee promises service within 24 hours if your system fails in the first year. Our Low Price Guarantee promises a price match on systems with the same guarantees and warranties. Our 30% Utility Savings Guarantee promises that you will save at least 30% on your heating and cooling cost with your new system. Our Property Protection Guarantee promises to replace anything we damage while installing your new system at no cost to you. Our Installation Date Guarantee promises to pay you $500 if we do not show up to install your system on the scheduled day. And lastly, our Timeliness Guarantee promises to provide your Service Diagnostic Fee free of charge is we do not show up on time to your scheduled service visit.

What is your EASE comfort program?

Emily Miller | Oct 1, 2021
Air Experts Heating & Cooling | Oct 1, 2021

Hi! Great question. Our Air Experts EASE Comfort Program is a pay-monthly, no-money-down program to have our team of professionals install, maintain, and repair brand-new high-efficiency heating and cooling systems in your home. This program allows you to reap all of the benefits of a worry-free HVAC system and eliminate the burden of unexpected heating and cooling maintenance.

What systems do you service?

Emily Miller | Oct 1, 2021
Air Experts Heating & Cooling | Oct 1, 2021

Hello! We service the following systems: air conditioners, heat pumps, furnaces, geothermal heat pumps, ductless systems, fan and evaporator coils, indoor air quality tests, packages products, and thermostats and controls.

What is your service area?

Emily Miller | Oct 1, 2021
Air Experts Heating & Cooling | Oct 1, 2021

Hi! We proudly service the following areas in North Carolina: Apex, Cary, Chapel Hill, Durham, Holly Springs, Morrisville, Raleigh, and Wake Forest.

Do y'all just work in Raleigh

Mac Hendricks | Oct 1, 2020
William Smith | Oct 1, 2020

They cover the Triangle.

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What type of filter should I use? And how often should I replace it?

Air Experts Heating & Cooling | Oct 2, 2018
Air Experts Heating & Cooling | Oct 2, 2018

Standard filters work to keep your system and its ductwork clean, but they don’t really improve indoor air quality. To do that you need a media filter. The media filter rests between the main return duct and the blower cabinet and will improve dust and particle removal by seven times that of a standard filter. Upgrading to a pleated media filter will help remove everything from insecticide dust to airborne viruses from the filtered air. Always choose a filter that matches your blower’s capacity. For optimum efficiency and filtration, Air Experts Heating & Cooling recommends that you replace your disposable filters at least once a month. If you have washable filters, they should be cleaned once a month.

How do I know when my HVAC system needs repairs?

Air Experts Heating & Cooling | Oct 2, 2018
Air Experts Heating & Cooling | Oct 2, 2018

Whenever your system starts exhibiting unusual behavior or just isn’t work right, give Air Experts a call. The fastest way to resolve any HVAC issue is by calling a trained professional who will be able to quickly diagnose your issue and get it back in working order. Some signs of repair we see time and again include: • A musty smell coming from your unit • Unusual noises like banging, hissing, or screeching • Leaking • Uneven heating or cooling • Unusually high energy bills • Continuous cycling on and off

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