Mindpath Health

Hal E

They will never answer the phone, the most difficult company to get a hold of to make or reschedule your doctor's appointment. not reliable whatsoever. The place itself (Johnston Psychiatric Associates) is great but the company who now oversees it, is not great. My therapist and Dr. A are amazing though, I just need Mindhealth to answer the phone. I miss how this place used to be.

Traci Brantley

This is not specific to Clayton but Mindpath as a whole. The only reason I'm giving a 2 star is because Alecia, the PA is wonderful. I was not at all comfortable with the therapist. I have FREE mental health coverage with my insurance, but they charged me every time I saw the counselor and sometimes random fees that made even less sense. When I try to call billing I either wait on hold, offer a callback and they DO NOT call back. So, I keep calling and run out of time because it's at least 1.5 hours waiting to speak to someone. I finally spoke with someone who is nice but told me to call back in 7 days. I call back, wait in queue for at least 2 hours only to be cut off. I have emailed with no response at all. Mindpath owes me over $250.00. This is a horrible company for "helping people feel better".

Alex Eucker

I had my first appointment with a counselor in April who told me that I would be contacted within a few days to be scheduled with a therapist. I left this facility several voicemails and messages through their patient portal and never heard anything back. Today, over a MONTH later, I received a voicemail just for them to inform me that they had no therapist available to meet my needs. I highly suggest finding a different provider, as this place is very unprofessional.

Nikki Manow

Dr.A has been my favorite Doctor for 10+ year's, he has always put my feelings first .. he is one outstanding Doctor. !!! N.SARNO 11-12-2021 . I DO MISS SEEING HIM FACE TO FACE 😢