Preston Ford

Category: Ford dealer

Address: 4313 Preston Rd, Hurlock, MD 21643, USA

Phone: +18778343396

Opening hours

Sunday: Closed

Monday: 8:30AM–8PM

Tuesday: 8:30AM–8PM

Wednesday: 8:30AM–8PM

Thursday: 8:30AM–8PM

Friday: 8:30AM–8PM

Saturday: 8:30AM–6PM

Reviews

erica montgomery

Oct 2, 2022

The one star is because the man I bought the car from was nice. Other than that, this place is terrible. I bought a brand new Ford Escape. This thing is a lemon. I'm not going to list everything wrong, because we would be here ages. Every time I've brought the car in I was told the brakes are screaming because it's wet. This is the most moist car I've ever owned. After about 3 times taking it in, calling etc, I got in touch with management. The rear brakes needed to be replaced. On a BRAND NEW VEHICLE. NOW, about a year later and a bunch of new little thing wrong with the car, and the brakes still sounding "moist" every day, my tires are bald, but only the rear ones, where I had my brakes replaced. Great job guys. They plan to charge me for new tires and all because it's not under warranty.Even though they messed it up. They won't let me claim lemon law, and they just run me they hoops constantly. My recommendation is, go to Chevy.

Joe Lang

Oct 1, 2022

Fantastic purchasing experience. No pressure and extremely helpful making my decision

Beth Kienast

Sep 27, 2022

Firstly, the sales department is second to none. We absolutely love our sales woman. With that being said, the service department is the absolute worst service department I have ever worked with. The fact that an appointment for a simple warranty diagnostic was not only over a month out (supposedly soonest available) but they also wanted me to leave my truck overnight without a courtesy vehicle. I was told that if I had my truck towed in it would be seen within a week. So clearly they have the ability but the scheduler blamed it on a lack of techs. We had a similar issue with a recall on both my truck and my husbands truck previously. Clearly customer satisfaction after the sale isn’t important to this business as they would lead you to believe. ETA; SM Tim McClincy reached out to me and not only scheduled me in an appropriate amount of time but also made sure I had a courtesy vehicle. I appreciate the fact that he personally saw to it that he made this right. I feel like there’s still room to improve by the scheduler but he definitely went out of his way to make us happy.

Kimberly Vickers

Sep 26, 2022

Great experience. Everyone was extremely nice and helpful! Turn around took less time then expected.

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Questions & Answers

Is the down payment based on my credit score?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

No, the size of the down payment is never determined by credit score.

Is it better to lease or buy a car?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

That question depends on the needs and driving habits of the driver. Let us help you go down the checklist and find you the answer!

How do I replace my key?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Simply contact our service department to help you with a replacement.

Can I get pre-qualified to purchase a vehicle?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Certainly, simply fill out a credit app and let us go to work with your prequalification.

Do you sell tires?

Preston Ford | Oct 1, 2021
clarence stormes | Oct 1, 2021

They will but they will rip you off with a smile on your face. I would avoid them at all costs

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Do you offer brake replacements?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Yes, we offer brake replacements. Our expert technicians can help you find the right brake replacements for your vehicle and install them for you.

Do you replace car batteries?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Yes, we can replace your car battery.

Does the dealership detail the vehicle after you buy it?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Yes we do, at no charge.

Can I customize my vehicle?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Yes, we encourage you to do so.

Do you buy used cars from different car makes?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Absolutely, we are always in the market to buy clean used vehicles, regardless of make or model.

Do you offer leasing options?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Yes, we offer a number of leasing options and we always aim to cater to the needs of our customers.

Do you provide the carfax for used vehicles?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Absolutely! We provide a carfax report for each used vehicle in our inventory.

What types of warranties do you offer?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

We offer a number of coverages that are economical and tailored to your driving schedule.

How much does it cost to get an oil change?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

The price of an oil change varies based on your vehicle and type of oil. Our service team is happy to answer all of your questions, give us a call to discuss your vehicle service needs.

Do you service other vehicle makes here?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Yes, our expert service team is happy to take care of your vehicle maintenance needs.

What vehicles are part of the Certified Pre-Owned or CPO program?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Vehicles that are in our Certified Pre-owned Program go through a rigorous 172-point inspection by our trained technicians before being awarded the certified pre-owned title.

Do you accept trade-ins?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Yes, we accept trade-ins and offer the best value for your vehicle.

What are the Covid safety practices like here?

Anonymous | Oct 1, 2022
Joseph Pryor | Oct 1, 2021

They follow CDC guidelines very strictly. They have masks there for people who forget their own.

Will they give you the best advice on buying a car and make sure you walk away the winner?

Preston Ford | Oct 1, 2021
Preston Ford | Oct 1, 2021

Our knowledgeable staff always puts your needs first and aims to deliver a 5-star experience every time. We will always work to get you the best deal available.

Who is the general manager of President Ford in Preston Maryland and his phone number

Richard Lee | Oct 1, 2021
Preston Ford | Oct 1, 2021

Christopher Marks and his cell number is 410-206-7404

Who owns Preston ford

Olivia Newcomb | Oct 2, 2019
Lawrence Bruggeman | Oct 2, 2019

The Wilson Family

Do they fix hit cars

Lakeisha Smith | Oct 2, 2018
Ariel songs Kato | Oct 2, 2018

Yes

What do you need to open door with key in switch on 2016 f250

Willie J. Buchanan | Oct 2, 2018
Rob Brigham | Oct 2, 2018

Call Preston's service shop. They are super helpful

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Up to $12000 off on what vehicles?

john lockerman | Oct 2, 2018
Nikisha Deshields | Oct 2, 2018

All vehicles ad far as i know

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