White Castle

Mike Onderchanin

This evening my wife placed an on line order at 7:43, which was to be ready by 7:58 pm. I arrived at the drive through lane at about 7:55. The car in front of me had to wait about 8 minutes before someone took her order. I had to wait ten minutes for her to get her order before I could get to the window. I told the man at the window that I was picking up an on line order for Irene, and he asked me what was in it. There was a lot of movement on the other side of the glass, but not much happening. The young man at the window told me they were making the order now, forty minutes after it was placed. Ultimately received my food, and at 7:27, and asked a lady why the order is ALWAYS late. She told me that there was an IT glitch, and that they weren't seeing the orders. She also informed me that there was no manager on site. This has to be the worst drive through service ever. When I got home we realized we were missing a good portion of the order, as well as the receipt, which was probably in the missing bag. Tried to call the store , no answer, no response.

Thomas Casey

It's been years since I ate at white castle.the staff were awesome, and seemed to enjoy my excitement. The 20 pack was awesome. Will miss them again until I go back!

Travis Babcock

Perhaps the slowest “fast food” I’ve ever experienced. The cashier could not figure out an order of 3 crave cases and 1 crave clutch for our group; she had to ask another employee how to enter this (literally could not figure out 4 items). Then tells the other employee that we wanted 3 clutches and 1 case, which we had to correct with them without confusing them (again, 4 items). The we waited, patiently with a large group of boys, 10, 20, 30, 40! Yes, oh wait, only the clutch is done. Wait again, 5ish-10, 1 case….2 more cases to go right? 5-10 more minutes and 1 more case. Approaching the hour mark and a fast food establishment known for putting out masses of slider just can’t pull it….wait….59 minutes whew, just under an hour!

Mark P (markaphotog)

Excellent drive thru experience this visit. Really quick and courteous. I've gone out of my way, just to go to this location. Other White Castle locations around the area are extremely slow and often get my order wrong. Not this location! The only drawback is it's located at a very busy area. Tough to make a left into the area. Going out is great as there is a traffic light. I can't recommend this location enough.