Address: The Arboretum, 223 Weston Pkwy, Cary, NC 27513, USA
Phone: +19194682815
Sunday: Closed
Monday: 8:30AM–5PM
Tuesday: 8:30AM–5PM
Wednesday: 8:30AM–5PM
Thursday: 8:30AM–5PM
Friday: 8:30AM–5PM
Saturday: Closed
Mark M
Everything is good. Thinkorswim takes a while to learn.
Luke Render
Building is labeled Charles Schwab since they were bought by them I believe in 2019? I'm used to the TD reps who would call me. They've had some reorganization with the buyout and reps working at home, plus I moved. They have coffee inside. The rep Asriel (sp?) was quite knowledgeable. Although she was not a tax consultant I do wish she could have leaned me in the right direction. I got the bulk of the information I needed to make an informed decision. Plenty of parking. Handicap accessible. I'll be back and you can count on it. I would highly recommend them for the investor that wishes to manage and control their own finances.
John Zhang
They are TEMPORARILY CLOSED as of 2/26/21. I drove over 30 minutes here because google said they were open.
Pete C
Horrible customer service and takes way to long for a response from customer service. Couldn’t make a trade on a ticket unless I called in. That’s fine but the hold time was 90 minutes which was ridiculous to make a trade. Long store short, missed out on making a lot of money when trade was denied for no good reason. Not the first time that this has happened but the company doesn’t care about the customer since customers don’t pay fees anymore. Time to start looking for a better broker or better yet if you are just getting start save your time and use someone else.
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You can only deposit money. You can't ever withdraw it because they will steal it.
Yes, but you will never see that money again because they will steal it.
No withdrawals are not permitted. All money will be kept by TD Ameritrade and you will be sent a bill.
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