United Business Systems - Buffalo

Category: Office equipment supplier

Address: 316 Seneca St, Buffalo, NY 14204, USA

Phone: +17168544122

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

dan bailey

Sep 22, 2022

Nice helpful people! Will definitely be here again...

Nick J. Malamas

May 17, 2022

Jennifer was very helpful! She helped figure out our tech issue and walked us through the solution in a very easy, useful way. That’s why we use United Business Systems.

Western Division

May 6, 2022

We have been doing business with United Business Systems for over 17 years and am always impressed with their service and sales. Bob, Jennifer and Rob are all excellent resources and quick to help. Sales process with Bob is always pleasant, and he is always looking out for what best fits our needs.

Mimi Ellerbe

Apr 8, 2022

Just got my copier and can't be more happy. As Jennifer said, I wouldn't be disappointed. Jennifer was so attentive, professional and knowledgeable. The time and money saved purchasing from and working with Jennifer is something I will share with all of my business contacts! She's definitely a keeper.

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Questions & Answers

Are you hiring?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

As of right now, UBS is not currently hiring for any positions. But with expectations of continued growth, open positions are expected to come up in the near future.

What partners do UBS work with?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

United Business Systems works with Canon, Ricoh/Lanier, Lexmark, Kip, Oce, Brother, DocuWare, Square 9, PaperCut, and Uniflow.

What’s included in your free assessment?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

United Business Systems can provide incumbent customers with a free assessment, in which we will take a look at your current solution, regarding office technology, and offer you improvements in both cost and efficiency.

Can I make purchases online?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

At this point, purchases of equipment or software cannot be made online. However, any type of request, including RFP’s or supplies, can be made through the company website. The website also include a full product catalog to learn about specific devices in more detail.

Can I come in to shop with UBS now?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

United Business Systems has a fully operational showroom at their Buffalo headquarters, which allows for the ability to demo any new technology or software. Toner and other supplies can also be purchased directly through the UBS Buffalo location. Other than that, UBS does not provide customers with “stop and shop” retail experience.

When are you open?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

United Business Systems operates during normal business hours, Monday – Friday from 8:30 AM – 5:00 PM est. UBS is closed on all nationally recognized holidays, as well as weekends.

How much do UBS products save businesses on average?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

Providing a monetary savings amount for incumbent customers is a case-by -case event and truly depends on their previous solution, but some customers have seen up to 10-20% savings when switching to UBS as their provider.

Do you have equipment for schools?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

We work with every single type of industry vertical, especially within school. In fact, schools are one of our niche’s. Our products and services can be found in any type of school, from higher education to elementary charter schools.

What is remote monitoring with UBS?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

Remote monitoring is another software strategy that allows management to ensure efficient network infrastructure control, as well receiving real-time technology reporting and automatic service and supply alerts.

How do I know my information is safe with the equipment from UBS?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

Security is our number one priority at UBS, which is evident through our partnership with McAfee, the world’s leader in computer and network security. Safety and security should never be a concern when partnering with us.

What is a managed print solution?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

Managed print solution is a software strategy that allows management to optimize the document output within their organization.

Do you have a warranty for your products?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

All products that we sell have a warranty through the manufacturer or vendor that we always honor.

Do you offer training for customers who aren’t good with technology?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

As part of our normal install and set-up, we always offer training on all devices and software for all necessary employees.

What do you sell?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

We are partnered with numerous world class manufacturers and vendors, including Canon, Lanier, Lexmark, Kip, Oce, Brother, and DocuWare. Through these partners we sell multi-function printers and copiers, desktop printers, wide format printers and plotters, production printers and digital presses, interactive whiteboards, document management software, and managed print services.

Can I pick up an order I buy today? Or is there a waiting period?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

Some items that have already been ordered and are available in stock can be picked up immediately, but most orders need a few weeks for approval, delivery, install, and set-up.

Do you offer technical support or repairs?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

United Business Systems offers a highly-trained and readily available service, support, and maintenance team with less than a 4-hour response time for all service requests and repairs.

How long has United Business Systems been in business?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

United Business Systems has been in business for 37 years, as it was founded by Wayne Kerling in 1983.

What is United Business Systems?

Nancy Roque | Oct 1, 2020
United Business Systems - Buffalo | Oct 1, 2020

United Business Systems is a family owned, local supplier of office technology and solutions for businesses of all sizes and types in the Western and Central New York regions. UBS specializes in office printers and copiers, wide format plotters, production printers and digital presses, document management and other software solutions, and top-notch customer service.

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