LifeStance Health

Category: Mental health clinic in Naperville, Illinois

Address: 900 E Diehl Rd Suite 101, Naperville, IL 60563, USA

Phone: +18884287890

Opening hours

Sunday: 8AM–3PM

Monday: 7AM–9:30PM

Tuesday: 7AM–9:30PM

Wednesday: 7AM–9:30PM

Thursday: 7AM–9:30PM

Friday: 7AM–6:30PM

Saturday: 8AM–5PM

Reviews

Iselle H

Aug 10, 2022

Utilizing life stance has been the easiest process. I had no prior knowledge of how to maneuver seeking a counselor but this process has been easy and enjoyable.

Megan Drake

Jun 28, 2022

This place is a conglomerate. I had to wait 2 months for my first appointment after they canceled on me once. I have never seen my doctor's face, only his forehead. I told him at my last session that the medicine was making me feeling very depressed and suicidal. He increased it and I heard a voice telling me to kill myself. I still haven't seen my doctor and I and my therapist have tried to get ahold of a doctor there. It has been almost a week now and I still haven't been seen by a doctor. UPDATE: the company reached out to me out of concern, but with a fake account. They are not interested in fixing their systemic issues, but only keeping a good reputation. Do not use this place for help as they only want the insurance money.

Smjay26

Jun 15, 2022

When I first came to this clinic two years ago, I was impressed. The staff seemed nice and the doctors seemed like they actually cared about you. I'm not sure if new management took over or new employees in general, but it seems like providers are dropping like flies. I got switched between 3 different providers in a year time frame. If you have a simple question or medication request, they are nearly impossible to get a hold of. Except for a couple customer service reps that I've interacted with, the rest seem rude, insensitive, and not good fits for assisting those with mental health needs. To top it all off, I was not told I owed anything since it was still going through my insurance. Suddenly, Lifestance decides to take out 1500 from my bank account without a written consent to do so. I had no authorization on file or was I given any notice that a payment was going to be made. That was a lot of fun. I thought the goal was to help the patient not stress them out to the max. Thankfully, I am switching mental health groups. Please don't come here if you have a mental health issue.

Ben Emma

Jun 14, 2022

Dr. Wiseman is extremely thorough and organized. Highly recommend

Thanks! Your review is awaiting moderation.

Questions & Answers

A lot of people ask us: Do you have therapists/psychiatrists that work with autism?

LifeStance Health | Oct 1, 2020
LifeStance Health | Oct 1, 2020

Yes we have our clinical therapists with specialized training in behavioral therapy for children on the autism spectrum as well as support and education for parents looking to better understand how to interact and support their autistic child's development.

A lot of people ask us: Can I book an appointment for my adult child/friend?

LifeStance Health | Oct 1, 2020
LifeStance Health | Oct 1, 2020

You are welcome to call for information and check on availability but we will need to speak directly with the adult client needing the appointment.

A lot of people ask us: What services do you offer?

LifeStance Health | Oct 2, 2019
LifeStance Health | Oct 2, 2019

We offer individual, family, and couples/marriage counseling, psychological testing, group therapy for kids and teens, psychiatry and medication management.

A lot of people ask us: Do you do couples counseling?

LifeStance Health | Oct 2, 2019
LifeStance Health | Oct 2, 2019

Yes. We have highly trained counselors specializing in marriage and couples counseling.

A lot of people ask: What insurance do you accept?

LifeStance Health | Oct 2, 2019
LifeStance Health | Oct 2, 2019

All major insurances, most EAPs. We do not accept Medicare or Medicaid.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places