Imo's Pizza

Bill Little

I had my first IMO's pizza nearly 20 years ago. Loved it.And every time I was near an IMO's I always made it a point to eat with them. I have bragged about how good the pizza was,and have recommended it to anyone I knew was going to St. Louis to be sure to eat pizza at IMO's. However, the experience my wife and I had July 18th was a disaster. I ordered the meat pizza and asked that the pepperoni be left off 1/2, the toasted ravioli, a salad and the garlic bread, with two medium drinks. Total cost $$45.56. It took 15 minutes to get the first part of our order, the salad, which had only one fork and no way to divide it into two portions, another 15 minutes to get the pizza, and another 5 minutes for the Ravioli and garlic bread. Had to ask for plates and another fork. The only good thing was the ravioli, and the salad. The pizza came with one side pepperoni only, the crust was way over baked, so hard and chewy my wife gave up on it. It was way short on the cheese IMO's is famous for, and I was only able to get it down by swilling my drink to soften it. Also noticed that the front staff were riveted to their phones when they weren't taking an order or giving the customers their order. Only one time did either of them come over to check on us, and then it was to ask if she could take the trash off the table. Didn't ask if we needed anything or if everything was alright. Took a pic of them on their phones. Didn't bother to ask for the manager. And from the other reviews it seems that it wouldn't have done any good. I definitely won't be back. Should have read the reviews before going.

Chris C.

After years, I've finally had it with this location. We hung on through the problems because this location is the closest one. Even though this is closer, we're switching all our business to a location that is a little bit further. The pizzas at this Chesterfield location are so inconsistent from order to order - I guess it depends on who is making it. Biggest complaint is the lack of cheese and ingredients. If you want it to be like a normal pizza, you have to pay for extra cheese. Otherwise, it hardly has any cheese on it. Anytime I order from another location, there never seems to be any problem with the cheese. The teens working behind the counter also just don't seem to have customer service training. They seem to act like they're doing you a favor. I understand this is a fast food business, but still.

Genevieve Nakis

Pizza is okay but when they charge 25 cents per pkg of sprinkle cheese and the same for packet of Red peppers then you just have to wonder when they will start charging for the box. Major ripoff.

Chelle

Today I had a $60 order with a $5 tip. I spoke with Mike, he was very rude as I was trying to explain to him how the chicken looked I also asked for the corporate number rudely he replied he was the only person that make the decision. I’m a …