Family Auto Repair & Services

Category: Auto repair shop in Lufkin, Texas

Address: 4785 Old Union Rd, Lufkin, TX 75904, USA

Phone: +19368754240

Opening hours

Sunday: Closed

Monday: 8AM–5:30PM

Tuesday: 8AM–5:30PM

Wednesday: 8AM–5:30PM

Thursday: 8AM–5:30PM

Friday: 8AM–5:30PM

Saturday: Closed

Reviews

Gibby Turner

Apr 17, 2022

I took my car to them about a month ago and was told they could not rebuild my transmission, but was instead recommended to buy a new transmission. On top of that they left my car unlocked outside the gate for God knows how many days. I was very dissatisfied. They seemed to not care at all, yet hide behind the We Are Family slogan. Took my car elsewhere where they did in fact rebuilt my transmission for almost less than half the price they quoted, where work was guaranteed and car was very well taken care of while in their car. Met the mechanic who was not pushy at all, but very nice and concerned to meet our needs. Please don't take your car here. Go elsewhere and put your vehicle in the hands of someone who really cares. Very very disappointed. Won't ever go back again.

J N

Mar 28, 2022

I do not recommend. Took car for evaluation with crank, no start issue. Told me it had no compression and needed a motor at $8K-9K. Took to another mechanic and they did head replacement and turbo repair at $2600. Runs like new. Would not recommend

jafluth

Mar 9, 2022

Great auto repair! Friendly, expert help.

Brandon Alexander

Jan 26, 2022

Expect not to get too get your car back anytime soon. What should be a week long job will take them a month if not longer if they even get to it. I had them put in a wiring harness and when I got it back my fans didn't work. When I explained what the issue was they told me it would be an extra service fee.

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Questions & Answers

What days r you closed for Thanksgiving

Hope Philpott | Oct 1, 2020
Family Auto Repair & Services | Oct 1, 2020

Thursday (Thanksgiving Day) thru Sunday. Open back up on Monday

I have a Malibu that has a badly damage back door on the driver side, how would It cost for Service and repair. It got damaged in a accident, and I’m wondering about the cost and how long it would take to rapair.

lTomiel | Oct 2, 2019
SuperDave 3008 | Oct 2, 2019

It all depends on the extent of damage. Something like that would have to be evaluated to give an accurate estimate. Take it by the shop anytime and the guys will certainly help you with that. As with any car lot, store, public parking lot, etc.; be sure to remove all valuables and LOCK your vehicle down! They have a drop box for the key when you're done for after hours drop-offs. Certainly, don't try personal repairs and damage the vehicle yourself. Wait for the pro's to help you out!

Read More

do you work in ignition look for a jetta 2006

Brenda Wise | Oct 2, 2018
dayne bayless | Oct 2, 2018

Yes we do

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