Ashley

Category: Furniture store in Emeryville, California

Address: 3839 Emery St Suite 300, Emeryville, CA 94608, USA

Phone: +15102924339

Opening hours

Sunday: 11AM–8PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Abraham Guta

Sep 27, 2022

I bought it dining table with the four chair but when they deliver it to me one chair is missing to get missing chair they told me they’re gonna deliver it to me next day But still now I don’t received I can’t return because they don’t refund your money or you cannot return any item you buying from Ashley furniture I recommend everyone don’t buy from this store unless if you wanna throw it away your money trust me what they show you on story and what they ship it to you as a completely different it is not the same as you see in the store if you don’t believe me go ahead try it I learned from my mistake I never ever buy from this store again I’m going to report for collection center to receive my money because I don’t received all what I ordered I wish if I have a zero star this is a like a dealer company when you talk to them you cannot buy anything in the store they also don’t tell you about the refund or not refund please be careful when you buy from this store the only thing I’m writing this paragraph I need anyone to learn from my mistake by annoying this company you never ever got your money back or you cannot return if the item is missing don’t receive it if you receive it you never ever get the missing item

walter green

Sep 23, 2022

Awesome selection of products and great deals

Sylvia Santos

Sep 10, 2022

Store manager has never fixes the issue with the purchase my parents made. We've made several attempts. We've been in the store and I've sent several emails to store manager, Cory Cunningham. When we went into the store he told us that the correct bed would be delivered the following week. It never happened. He responded to a couple of emails But now it's been a few months and he won't respond. I WOULD NEVER GOBACK AND DEFINITELY NEVER RECOMMEND ANYONE TO SHOP THERE ITS RIDICULOUS!! THEY TOOK ADVANTAGE OF MY NON ENGLIGH SPEAKING PARENTS. I'm still trying to fix this for my parents.

Pomposo Campos

Sep 7, 2022

Ok

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Questions & Answers

I have called three times to cancel an order. Why is it taking so long to recieve my refund? I've requested this refund over a week ago and I keep getting the run-a-round. Someone was suppose to call me back each time within 24 hrs but never did.

Miz Helen | Oct 2, 2019
Lisa L | Oct 2, 2019

I would go to store you bought it from & talk to the manager & also check out Yelp reviews for this store & see how others got the same issue resolved..

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Does the store match a price for a piece of furniture found on line?

Steven Segal | Oct 2, 2018
J Davis | Oct 2, 2018

Yes show proof.

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Does anyone WORK at this store? I've been calling every day for the last 6-days but NOONE pickups the phone. I keep getting routed to the corporate office who also tried calling and emailed this store but no response. What is going on!!!

Gia Punjabi | Oct 1, 2021
Saundra “Queen Khalifah” Roberts Shakur | Oct 1, 2021

I tried calling myself and couldn't get through as well. I ended up just going to the store.

What are the Covid safety practices like here?

Anonymous | Oct 1, 2022
J D | Oct 1, 2021

Very relaxed. :0

How can I contact corporate? To complain about Emeryville manager and the terrible delivery service

robin mayo dyer | Oct 1, 2021
Huong Phu | Oct 1, 2021

I used to work at an Ashley's a long time ago. They're all individually owned by a separate private owner. Corporate don't really dictate how they run their store. You're best chance is to get in touch with the store's owner and launch a complaint.

Can u apply for credit here?

Jasmine Torres | Oct 2, 2019
Lisa L | Oct 2, 2019

Yes you can apply for credit

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If I buy a couch do they have a service to take my old couch away?

Elizabeth McClellan | Oct 2, 2019
Lisa L | Oct 2, 2019

No they don't

Do they carry beds?

Amber Swanson | Oct 2, 2019
Ramiro Montoya | Oct 2, 2019

Yes they do,and good quality.

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