Tower Federal Credit Union

Category: Federal credit union

Address: 7901 Sandy Spring Rd, Laurel, MD 20707, USA

Phone: +13014977000

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–6PM

Saturday: 9AM–1PM

Reviews

Krista White

Sep 28, 2022

Lack of care and concern for customers. Do your research. If you enjoy following up on things that you shouldn’t have to this is the bank for you.

M Rad

Sep 12, 2022

Went in, was greeted with a smile, completed an auto loan transaction with help from Ragini. Smooth, friendly, and convenient

Wes Glass

Aug 20, 2022

Used more than once for an auto loan, and also have a credit card. Often very competitive rates for both. Unfortunately the processing times are forever, if you are planning to go to a dealer and try top purchase figure a week for tower to respond, it’s not the kind of place where you can talk out your loan app with the underwriter and get a decision right there.. It would be super helpful if they had a one or two response and have the availability to call and talk about your app with the actual underwriter.

Doorway into time

Jul 4, 2022

What once was a 5 star institution has now become a terrible place to bank. The Laurel location for the most part is horrible. Maybe if someone would read the reviews left, a change for the better would occur!

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Questions & Answers

How may i speak with an associate at TFCU? No one answers the phone just the answer menu driven recorded system prompts and even selection of Member Service Center yields nothing!

David Kennedy | Oct 1, 2020
A Google User | Oct 1, 2021

I too have the same question. What number do members call to speak to a LIVE ASSOCIATE?? From the comments, appears service is going backwards instead of making it easier for the TFCU members who need help. Please reconsider.

Will tower still accept rolled coins

W203 FCT | Oct 2, 2019
noiretbeau | Oct 2, 2019

Please call their customer service, they will gladly answer your question.

Hello, I am Jerry G. Grant, my wife is a member, can I join on that basis?

Francine Applewhite | Oct 2, 2019
Keith C | Oct 2, 2019

Hello Jerry. Yes, that does make you eligible for membership with Tower FCU.

Aug. 19, 2021 I understand the TFCU at Sandy Spring closed down. So, where are the walk-in branches in Honolulu and their hours?

A Google User | Oct 1, 2021
Valerie L Morgan | Oct 1, 2021

Tower is still open on Sandy Spring Rd. We don't have branches in HI.

What are your banking hours on Monday 12/31/2018?

Isata Sesay | Oct 2, 2019
Victoria W | Oct 2, 2019

ATM 24hrs but the branch will close at 2pm

Who is the sister credit union to ytower federal cr union?

Lois Tomlin | Oct 2, 2018
Christopher Weir | Oct 2, 2018

Sister credit union? Their closest competitor is SECU, but having both before, Tower is well run and the one I kept.

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