Address: 2485 Queensgate Dr, Richland, WA 99352, USA
Phone: +15096288592
Sunday: 10:30AM–10PM
Monday: 10:30AM–10PM
Tuesday: 10:30AM–10PM
Wednesday: 10:30AM–10PM
Thursday: 10:30AM–10PM
Friday: 10:30AM–10PM
Saturday: 10:30AM–10PM
Alfredo Munoz
Went in as before and unlike other days, this visit to LJS was horrendous. The young man at the cash register was green as to taking our order. I can accept that since we all have to learn sometime. He called another young lady that took our order and was surprised as to her rude answer and tone expressing that I couldn't have what I was asking. Then after placing our order it took them more than 20 minutes to supposedly get our order. Their excuse: "we have to make everything fresh". What we were suppose to get was freshly cooked fish, french fries and hush puppies. To our surprise the food was atrocious. The supposed freshly cooked fish had been either left over and reheated or they over cooked it. The fish itself was 1/4 inch thick almost like a pancake. The batter was so overcooked a dog biscuit was more soft and chewable. After taking off the stone hard batter I was left with a small 2 inch flattened pancake piece of fish. The Hush Puppies were hard as a rock and the inside was raw. the only thing that seemed to be freshly cooked was the fries. So bad was the food I will never go again there to eat. And that is not the end of it. In the 1/2 hour we were there crunching the food the counter was three customers that had picked up their food and had to bring it back in because their order was incorrect. Someone needs to manage or supervise this fast food restaurant. This all took place today around 3:00pm.
O. Katherine Maya
Went through the drive thru to order, that part was quick. We were asked to pull around front because they were waiting on fish, we did and then waited 15 minutes out front with no food. My husband had to go inside to get his order that was bagged up and sitting on the counter. This is the worst service we have ever had there.
Ricky Davis
The last two times eating here were concerning. The shrimp tasted off, and the fish literally smelled like it had been dipped in the toilet. I'm not exaggerating. Haven't had a problem with tacos or previous experiences. However, that's two strikes to many for me.
Laini Mitchell
This branch of Long John Silver's- Taco Bell is solid. I've only ever ordered at the drive through, so I can't speak to the dining room, but the food has always been good and they don't mess up my order very often. (Strangely enough, it's difficult to get both my chips and my cheese... but I run into that kind of stuff everywhere). They are very good about contact less drive thru during COVID.
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